Analyst I Epic EHR Application (Healthy Planet/Remote)

CP00001 Washington University in St Louis; Missouri; Hybrid; USD 53,000 - 91,000; Full time

Job summary

Washington University in St. Louis is hiring an EHR Analyst I to provide build support for Epic and related clinical applications. The role involves configuring, documenting, testing, and maintaining software with collaboration across hospital leaders, clinicians, IT and other departments.

You will help resolve end-user issues and assist in designing test scenarios to ensure quality deployments. The position is remote in the United States with a base salary in the Grade G11 range, reflecting the

Qualifications

• Education: High school diploma or equivalent, or combination of education and/or experience.
• Experience: 1 year of relevant experience in EPIC EHR or related clinical applications.
• Certifications: No specific certification required.
• Clinical knowledge: Familiarity with Epic EHR and clinical applications is preferred.
• Collaboration: Ability to work with hospital leadership, departments and IT teams.

Responsibilities

• Assist in designing, verifying, documenting, amending and refactoring configurations for deployment.
• Apply standards and tools to achieve well-engineered results.
• Collaborate in reviews of work with others as appropriate.
• Investigate and resolve issues related to applications.
• Follow procedures to identify and resolve issues with applications.
• Use management tools to collect performance statistics and monitor incidents.
• Carry out maintenance tasks on applications.
• Design test cases and scripts, map to criteria, and report outcomes.
• Perform manual and automated testing per standards.
• Evaluate design options and prototypes to gather user feedback.
• Check systems for adherence to standards, guidelines and regulations.
• Provide first-line incident investigation and information gathering for resolution.
• May participate in after-hours on-call rotation.

Skills

Epic EHR

Applications Support

IT Documentation

Cross-Department Collaboration

End User Support

Application Testing

Relationship Building

Resolution Management

Clinical Applications

Application Configuration

Education

High school diploma

Bachelor's degree preferred

Tools

Epic EHR

Job description

Location

Remote, US

Scheduled Hours

40

Position Summary

Under regular direction, the Analyst I EPIC EHR Application provides build support for Epic & other Clinical applications as it relates to change requests, maintenance and project business demands. Responsible for configuring, documenting, testing, modifying, supporting and maintaining software applications. Builds collaborative relationships with hospital leadership, clinical department users, Technology and other corporate departments to facilitate usage and acceptance of the system. Provides solutions or resolves end-user system issues.

Primary Duties & Responsibilities

• Assists in designing, verifying, documenting, amending and refactoring moderately complex software configurations for deployment.
• Applies agreed standards and tools, to achieve a well-engineered result.
• Collaborates in reviews of work with others as appropriate.
• Assists in the investigation and resolution of issues relating to applications.
• Follows agreed procedures to identify and resolve issues with applications.
• Uses application management software and tools to collect agreed performance statistics.
• Carries out agreed applications maintenance tasks.
• Assists with the design of test cases and test scripts, mapping back to pre-determined criteria, recording and reporting test outcomes.
• Applies agreed standards to specify and perform manual and automated testing.
• Assists in the evaluation of design options and prototypes to obtain user feedback on requirements of developing systems, products, services or devices.
• Checks systems, products, services or devices for adherence to applicable standards, guidelines, style guides, and legislation.
• Provides first line investigation and gathers information to enable incident resolution and allocate incidents.
• May be part of an after-hours on-call rotation.

Working Conditions

Job Location/Working Conditions Normal office environment. Physical Effort Typically sitting at desk or table. Repetitive wrist, hand or finger movement. Equipment Office equipment.

Required Qualifications

Education: High school diploma or equivalent high school certification or combination of education and/or experience.

Certifications/Professional Licenses: No specific certification/professional license is required for this position.

Work Experience: Relevant Experience (1 Year).

Skills: Not Applicable.

Driver's License: A driver's license is not required for this position.

More About This Job

WashU is hiring for an EHR Application I Analyst. This is a remote position, but looking for applicants in the MO, KS, or IL area. We are looking for candidates with previous Epic Application Analyst experience. Epic Healthy Planet/Compass Rose certifications is highly preferred.

Preferred Qualifications Education: Bachelor's degree

Certifications/Professional Licenses: No additional certification/professional licenses unless stated elsewhere in the job posting.

Work Experience: No additional work experience unless stated elsewhere in the job posting.

Skills: Application Configuration, Applications Support, Application Testing, Clinical Applications, Cross-Departmental Collaboration, End User Support, Epic EHR, IT Documentation, Relationship Building, Resolution Management

Grade G11 Salary Range $53,100.00 - $90,600.00 / Annually. The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.

Accommodation

If you are unable to use our online application system and would like an accommodation, please email [e-mail] or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request. All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.

Pre-Employment Screening

All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.

Benefits Statement

Personal Up to 22 days of vacation, 10 recognized holidays, and sick time. Competitive health insurance packages with priority appointments and lower copays/coinsurance. Take advantage of our free Metro transit U-Pass for eligible employees. WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%. Wellness Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more! Family We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We’ve got you covered. WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us. For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/

EEO Statement

Washington University in St. Louis is committed to the principles and practices of equal employment opportunity. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity or shared ancestry, color, national origin, citizenship (where prohibited by federal law), age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information. As a federal contractor, the university maintains affirmative action programs to implement its equal employment opportunity policy for individuals with disabilities and protected veterans, in accordance with Section 503 of the Rehabilitation Act of 1973, as amended, and the Vietnam Era Veterans’ Readjustment Assistance Act of 1974 (VEVRAA), as amended.

Questions

Questions For frequently asked questions about the application process, please refer to our External Applicant FAQ.

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Useful Links

Who We Are Human Resources Benefits Living in St. Louis Frequently Asked Questions Accommodation If you are unable to use our online application system and would like an accommodation, please email [e-mail] or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request. Regulatory Postings Know Your Rights: Workplace Discrimination is Illegal Poster (English; Spanish)