Analyst, Global Delivery

TransUnion; Indiana (PA); Hybrid; USD 3,000 - 6,000; Full time

Job summary

TransUnion is seeking an Analyst, Batch Processing to support delivery of transactional and batch data for internal and external clients. The role requires 0–2 years of experience and a bachelor’s degree in engineering or related fields, with a focus on accuracy and service excellence.

You will work in a hybrid setup, with regular virtual tasks and in-person collaboration at a TU office location for a minimum of two days per week, supporting data extraction, validation, and reporting for client

Qualifications

• Bachelor’s degree in engineering, operations research, or related field with academic excellence.
• Strong focus on service excellence and attention to detail.
• Effective interpersonal and communication skills across levels.
• Ability to work independently and within a team; strong planning abilities.
• Willingness to work US timings; proficiency with MS Office tools.

Responsibilities

• Deliver batch order fulfilment service with quality outputs.
• Perform pre-validations and coordinate with engagement and sales teams.
• Produce high-quality outputs within specified turnaround times.
• Validate batch fulfilment system setup and data extraction/ cleansing/ validation.
• Review and process work requests using internal tools to meet requirements.
• Ensure input data quality to achieve a high match rate.
• Demonstrate business and product understanding; identify process improvements.
• Adhere to documented processes and assist in reviews; meet KPIs.

Skills

Attention to detail

Interpersonal skills

Time management

Multitasking

Problem solving

Independent work

Team collaboration

Communication

Education

Bachelor's degree in engineering/operations research or related field

Tools

Microsoft Office

SQL

Python

Unix

ETL

Autosys

Job description

TransUnion's Job Applicant Privacy Notice

Team Overview

The Team’s Focus:

Global Delivery is responsible for the delivery of products to customers in support of client marketing campaigns, account risk management, and depersonalized analytical data requests.

This position is accountable for delivery of transactional, batch and self-serve solutions for internal & external customers within the service level agreements. This is done through processing and loading of requests as per client requirements, thereby ensuring that good quality outputs and reports are produced and delivered to clients.

This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.

Role Overview And Core Responsibilities

Key Tasks & Accountabilities:

• Deliver service excellence for Batch order fulfilment.

• Perform pre-validations and engage with Customer engagement and Sales teams to understand the requirements and to address major anomalies that would impact quality.

• Produce good quality output within specified turnaround times to facilitate better credit decision-making by clients. Ensure any data related concerns are addressed before delivering to the customers.

• Validate batch fulfilment system setup and output- data extraction, cleansing & validation based on requirements from the customer.

• Review and process work requests using internally developed tools to ensure all requirements are met.

• Ensure that good quality input data is processed to achieve a high match rate.

• Demonstrate good understanding of the business, domain and products.

• Identify where to improve efficiency and / or quality of processes.

• Adhere to documented processes and contribute to documentation reviews.

• Ensure queries and complaints are dealt with in a timely manner.

• Adherence to KPI metrics/ goals

What you will bring?

Essential

• 0-2 years of Experience in Bachelor’s degree in engineering, operations research, or other equivalent field with a track record of academic excellence.

• A passion for service excellence.

• Strong attention to detail.

• Effective interpersonal and communication style with the ability to interact at multiple levels within and outside the organization.

• Ability to work independently and also effectively within a team environment.

• Ability to plan and organise workload with guidance.

• Ability to problem solve efficiently and effectively.

• Ability to multitask in a fast-paced environment.

• Good time management skills

• High level of familiarity with Microsoft Office tools.

• Willingness to work in US timings.

Desirable

• Familiarity with credit bureau offerings

• Experience with programming and data manipulation languages (Any ETL, Unix, SQL, Python)

• Basic knowledge of Autosys or other scheduling tools

Required Knowledge And Experiences

Experience: 0-2 years

Required Knowledge:

Strong coding and programming expertise

SQL; Python to support migration initiatives

Primary Location:

Chennai

Organization:

Global Operations - Global Delivery (Fulfilment)

Job Type:

Full-time (US Shift)

TransUnion Overview:

At TransUnion, we encourage and are committed to creating a real, positive impact and shared sense of purpose within our Workforce for Good, which empowers our people to grow, innovate and contribute to a better future for our communities and customers. We strive to build an environment where our associates are in the driver’s seat of their professional development— while having access to help along the way. We recognize that success comes when our associates thrive both professionally and personally; that’s why we prioritize work/life flexibility and offer resources for our teams across the globe to collaborate and drive excellence.

Be a part of our Workforce for Good– you’ll work with great people, pioneering products and cutting-edge technology.

TransUnion Job Title

Analyst, Batch Processing