Analyst Development Program - Analyst Trainee

Blue Cross Blue Shield of Michigan; Detroit (MI); Híbrido; USD 55.000 - 75.000; Jornada completa

Descripción de la vacante

Blue Cross Blue Shield of Michigan in Detroit offers an Analyst Trainee position within an Advance Hire Analyst Training Program. Trainees gain hands-on experience, drive projects, and develop leadership and analytical skills through Agile practices and cross-functional collaboration.

You will support issue resolution, data analysis, reporting, and stakeholder presentations while contributing to departmental workflows and policies. This program targets career advancement within 12-24 months.

Formación

• Bachelor's Degree in related field required.
• One year of customer service experience preferred.
• Proficient in Excel, Word, and PowerPoint.
• Strong analytical, organizational, problem solving, verbal, and written communication skills to effectively prioritize multiple assignments.
• Ability to make decisions within the scope of responsibility where operational guidelines/procedures are non-existent.
• Ability to work independently or within a team environment.
• General understanding of project management and/or Agile delivery process.

Responsabilidades

• Develop strategic problem-solving, quantitative analytics, and communication skills.
• Support projects and teams to produce desired results.
• Develop and improve departmental workflows, business processes, and standard policies.
• Produce routine and non-routine reports, presentations, letters, communications, and graphics.
• Foster problem resolution capabilities; scope feasibility, lead implementation, monitor new initiatives.
• Interface with internal and external areas to resolve problems and capture requirements.
• Provide support with design, development, modification, testing, implementation, and maintenance of assigned systems.

Conocimientos

Analytical skills

Verbal & written communication

Project management knowledge

Agile delivery

Educación

Bachelor's Degree

Herramientas

SQL

Excel

Macros

Descripción del empleo

Analyst Development Program - Analyst Trainee

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Job Description

The Analyst Trainee is part of an Advance Hire Analyst Training Program, in which trainees receive real-world hands-on experience, with the goal of career advancement within 12-24 months. Support issue resolution, manage projects, prepare reports, and analyze data using project management and Agile principles. Communicate effectively with internal and external partners and formally present information to stakeholders. Foster problem resolution, critical thinking, and leadership skills.

• Develop strategic problem-solving, quantitative analytics, and communication skills through use of information, data, analytics, ingenuity, and empathy in innovative ways to deliver technology-driven solutions.
• Effectively support projects and teams to produce desired results.
• Develop and improve departmental workflows, business processes, and standard policies for routine services.
• Produce routine and non-routine reports, presentations, letters, communications, and graphics.
• Foster problem resolution capabilities. Scope operational feasibility, lead implementation efforts, and monitor the success of new initiatives.
• Interface with both internal and external areas to resolve problems and capture business requirements.
• Provide support with design, development, modification, testing, implementation, and maintenance of assigned systems.

QUALIFICATIONS

• Bachelor's Degree in related field required.
• One (1) year of customer service experience preferred.
• Proficient in current industry standard PC applications and systems (e.g., Excel, Word, and PowerPoint).
• Good analytical, organizational, problem solving, verbal, and written communication skills to effectively prioritize multiple assignments.
• Ability to make decisions within the scope of responsibility where operational guidelines/procedures are non-existent.
• Ability to work independently or within a team environment.
• General understanding of project management and/or Agile delivery process.

Departmental Preferences:

• Strong Technical Skills is preferred.
• Experience with SQL, Excel and Macros is preferred.
• Experience with Generative AI is preferred.

Job Info

• Job Identification 14972
• Job Category Multi-divisional
• Legal Employer Blue Cross Blue Shield of Michigan Mutual Insurance Company
• Locations 441 E Jefferson Ave, Detroit, MI, 48226, US (Hybrid)