Clinical Informatics Specialist

CVS Health; Philadelphia (Philadelphia County); On-site; Full time

Job summary

Join a forward-thinking health solutions company dedicated to transforming healthcare. As a Medical Assistant, you'll play a vital role in ensuring that patients receive the best care possible. Your responsibilities will include gathering essential medical information, assisting with patient assessments, and collaborating with a dedicated team to enhance patient experiences. With a focus on flexibility and attention to detail, this position offers the chance to make a meaningful impact on the lives of patients. If you're passionate about healthcare and eager to contribute to a compassionate team, this opportunity is perfect for you.

Benefits

Paid vacation

Sick time

401K match options

Health insurance

Vision benefits

Dental benefits

Leadership development opportunities

Continuing education stipends

Flexible work environments

Employee stock purchase plan

Qualifications

• 1 year experience as a medical assistant required.
• State or national certification as required by state.
• CPR or BLS Certification is necessary.

Responsibilities

• Ensure efficient patient flow and complete vital signs.
• Respond to patient requests for telephonic support.
• Participate in care team meetings to discuss patient care.

Skills

Problem-solving skills

Communication skills

Customer service orientation

Attention to detail

Flexibility

Education

State or national certification

Graduation from an accredited medical assistant course

CPR or BLS Certification

Tools

Electronic Medical Record (EMR)

Gmail

MS Word

Google Docs

Excel

Google Sheets

Job description

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

The purpose of a Medical Assistant at Oak Street Health is to gather all necessary medical information regarding our patients to ensure providers have the most accurate information available when making healthcare decisions.

Medical Assistants (MA) report to the Practice Manager or Center Operations Specialist. They are a vital element of our model and important members of our Care Teams. Being an MA at Oak Street Health requires high levels of flexibility, energy, attention to detail, and problem-solving skills. You will be expected to build relationships with Oak Street Health members. Medical Assistants will collaborate closely with their teammates to ensure an unmatched patient experience while driving clinical results. As an MA you will accomplish this by assisting in the assessment of patients' health conditions, through screenings and routine diagnostic testing performed during appointments.

Responsibilities:

• Ensure an efficient patient flow; room patients in a timely manner, complete vital signs, complete required screenings and complete medication reviews.
• Inventory supplies and stock exam rooms.
• Respond to patient requests for telephonic support (Lab results, faxing records to specialists, etc).
• In accordance with state regulations, MAs may administer vaccinations, perform point of care tests including but not limited to: A1C, spirometry, EKGs, blood draws for lab testing, etc.
• Import required documents into EMR via scanning or PDF upload.
• Participate in care team meetings to discuss patient care and clinic operations.
• Process orders for durable medical equipment.
• Request medical records from external providers as required by the provider.
• As required, conduct routine quality control checks including infection control measures, equipment, and checks for expired medication and supplies and/or assist in maintaining center lab.
• Other duties as assigned.

What we're looking for
Required Qualifications:

• State or national certification (as required by state), or graduation from an accredited medical assistant course.
• 1 year experience as a medical assistant.
• CPR or BLS Certification.
• Electronic Medical Record experience.
• Computer skills: Ability to quickly navigate and use multiple computer programs to include, but not limited to: Gmail, MS Word or Google Docs, Excel or Google Sheets, etc.
• Proficiency in non-English languages as required by the center's demographics.
• US work authorization.

Strongly Preferred Qualifications:

• Minimum of three years in a Medical Assistant role.
• Successful mastery of the workflow in their previous MA position.
• An appetite for expanded responsibilities, greater clinical experience, and a chance to truly make an impact in their patients' lives.

Preferred Qualifications:

• 2 or more years of experience working with geriatric patients.
• Phlebotomy Technician Certification.

Other Skills:

• Problem-solving skills, professional accountability, and a flexible, positive attitude.
• Strong communication skills and customer service orientation.
• Someone who embodies being "Oaky".

What does being "Oaky" look like?

• Radiating positive energy.
• Assuming good intentions.
• Creating an unmatched patient experience.
• Driving clinical excellence.
• Taking ownership and delivering results.
• Being relentlessly determined.

Why Oak Street Health?

Oak Street Health is on a mission to "Rebuild healthcare as it should be", providing personalized primary care for older adults on Medicare, with the goal of keeping patients healthy and living life to the fullest. Our innovative care model is centered right in our patient's communities, and focused on the quality of care over volume of services. We're an organization on the move! With over 150 locations and an ambitious growth trajectory, Oak Street Health is attracting and cultivating team members who embody "Oaky" values and passion for our mission.

Oak Street Health Benefits:

• Mission-focused career impacting change and measurably improving health outcomes for medicare patients.
• Paid vacation, sick time, and investment/retirement 401K match options.
• Health insurance, vision, and dental benefits.
• Opportunities for leadership development and continuing education stipends.
• New centers and flexible work environments.
• Opportunities for high levels of responsibility and rapid advancement.

Oak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested readers to apply.

Anticipated Weekly Hours: 40

Time Type: Full time

Pay Range: The typical pay range for this role is: $17.00 - $31.30. This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

We anticipate the application window for this opening will close on: 09/17/2025.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.