ANALYST, BUSINESS INTELLIGENCE

SupportFinity™; California (MO); Hybrid; USD 60,000 - 80,000; Full time

Benefits offered by this job

Monthly health & wellness stipend

401K retirement fund

Medical, dental & vision insurance

Flexible work schedule

Learning & Development Program

Job summary

SupportFinity™ is looking for an Analyst in Business Intelligence to join our Commercial Planning team. This position involves turning operational and client data into actionable insights, closely collaborating with Finance and Operations to inform business decisions.

Ideal candidates will have a Bachelor’s degree and 2–4 years of relevant experience in analytics. The role offers a hybrid working environment with perks like health stipends and flexible time off.

Qualifications

• 2–4 years of experience in business intelligence, analytics, or a similar analytical role.
• Strong ability to analyze, interpret, and synthesize data into insights.
• Proactive, self-motivated mindset with a desire to improve processes.

Responsibilities

• Manage the company’s project time-tracking platform for accurate data capture.
• Analyze time-tracking data against project plans to identify trends.
• Build dashboards and reporting tools that make complex data actionable.

Skills

Data analysis

Business Intelligence tools

Microsoft Excel

CRM platforms

Time-tracking systems

Presentation skills

Education

Bachelor’s degree in Business, Analytics, Economics, Operations or related

Tools

Google Suite

BI tools

Automation workflows

Job description

Analyst, Business Intelligence – Commercial Planning

Our Commercial Planning team seeks an Analyst, Business Intelligence to turn operational, project, and client data into actionable insights that support smarter decision‑making across the business. This role partners closely with Finance, Operations, and Commercial leaders to ensure data and analysis inform both near‑term and long‑term business initiatives.

Perks of the Job

• Stay healthy with a monthly health & wellness stipend and free access to counseling sessions
• Enjoy regular Happy Hours, treats and events with your team
• Plan ahead with a 401K retirement fund
• Support your family with medical, dental & vision insurance
• Invest in your growth both personally & professionally with our Learning & Development Program
• Work flexibly with a hybrid working environment, co‑working location access and monthly reimbursement for home tech expenses
• Take flex time off for vacations, family time, or mental health days
• Enjoy long summer weekends by working half days on Friday

Responsibilities

• Own and manage the company’s project time‑tracking platform, ensuring accurate data capture, consistent usage and ongoing process improvement
• Analyze time‑tracking data against project plans, staffing models and delivery expectations to identify trends, inefficiencies and resourcing gaps
• Partner with the Finance team by providing operational data, insights and assumptions that support forecasting, budgeting and profitability analysis
• Serve as the pricing point of contact for new business and renewal pitches, collaborating with Finance and Commercial teams on staffing assumptions and delivery models
• Support the development and evaluation of future staffing and resourcing models, bringing a data‑driven perspective to capacity planning and team design
• Deliver project‑level insights and recommendations, highlighting performance drivers, risks and opportunities for improvement
• Analyze task‑level workflows and efficiency across teams, identifying opportunities to improve productivity, optimize processes and reduce friction
• Own client data files and CRM management, developing scalable processes to track client behaviour, engagement trends, and commercial activity
• Build dashboards, reporting tools and summaries that make complex data accessible and actionable for cross‑functional stakeholders
• Produce ad‑hoc analyses and business‑focused presentations to support strategic initiatives

Qualifications

• Bachelor’s degree in Business, Analytics, Economics, Operations or a related field
• 2–4 years of experience in business intelligence, analytics, operations, consulting or a similar analytical role
• Strong ability to analyze, interpret and synthesize data into clear insights and recommendations
• Advanced proficiency in Microsoft Excel and comfort working with structured and unstructured data
• Experience with time‑tracking systems, CRM platforms or project management tools strongly preferred
• Interest in understanding how operational data supports financial planning and strategic decision‑making
• Highly organized, detail‑oriented and comfortable managing multiple priorities at once
• Proactive, self‑motivated mindset with a desire to improve processes and build scalable systems
• Strong problem‑solving skills and the ability to identify inefficiencies and propose practical solutions
• Clear communicator, able to work effectively with Finance, Operations, Sales and Leadership teams
• Experience preparing clear, business‑ready presentations and summaries for stakeholders
• Familiarity with Google Suite, BI tools or automation workflows preferred but not required
• Experience in media, entertainment or professional services environments a plus

Candidates must have unrestricted work authorization to work in the United States.

Equal Employment Opportunity Statement

Little Dot Studios is committed to a policy of Equal Employment Opportunity and does not unlawfully discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, pregnancy, age over 40, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, registered domestic partner status or any other basis prohibited by applicable law. Applicants with disabilities may be entitled to reasonable accommodation. Please inform LDS if you need assistance to complete any forms or to otherwise participate in the application process.