Analyst - Billing

Quality Carriers, Inc.; Tampa (FL); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Medical

Life Insurance

Disability

FSAs/HSA

Recuro Health

EAP

401k Match

Roth IRA

ESSP not eligible

Job summary

Quality Carriers, Inc. in Tampa, FL is seeking an energetic Billing Analyst to manage invoicing with accuracy using contracts and billing sources. You will support affiliate terminals and special billing projects while assisting the broader billing team.

You will review invoices weekly, investigate discrepancies, align charges with driver paperwork, and identify process improvements. You will need strong attention to detail, excellent communication, and proficiency in Microsoft Office.

Qualifications

• Associate degree in Business or Finance required.
• Bachelor’s degree in Business or Finance preferred.
• Experience with billing processes and invoicing preferred.
• Strong communication and problem-solving skills required.

Responsibilities

• Invoicing customers with contracts and specialized billing needs.
• Investigate and resolve billing discrepancies and root-cause issues.
• Compare contracts to driver paperwork to ensure accurate charges.
• Support affiliate terminals and special billing projects.
• Help other billing staff locally and in the field.

Skills

Multitask

Communication

Attention to detail

Problem solving

Dispute resolution

Teamwork

Self-motivated

Stress management

MS Office

Education

Associate degree in Business or Finance

Bachelor's degree in Business or Finance (preferred)

Tools

Microsoft Office

Job description

Quality Carriers, Inc. (QC) is a premier transportation solutions company in North America. QC and its subsidiaries provide expertise in bulk liquid chemical, intermodal and dry bulk transportation, logistics management, tractor and trailer repair and maintenance, commercial tank wash services, and more. QC has built a reputation for safety, reliability, honesty, quality, and industry expertise by providing top of the line transportation solutions for industry leading manufacturers.

We are looking for an energetic, reliable Billing Analyst to join our team in Tampa, FL. We are a dynamic, stable and growing company. We have great long term career opportunities across our headquarters, trucking terminals, mechanic shops, depots, tank washes and other locations.

Job Summary

The Analyst - Billing is responsible for invoicing customers that have specialized billing needs with accuracy using customer contracts and other sources to validate charges. Handle billing for new Affiliate terminals and specialized billing projects as acquired. In addition, this position serves as a support to other billing staff both locally and in the field.

Duties and Responsibilities

Ability to maximize revenue by billing invoices weekly within a robust billing application.

Motivated to research and uncover root cause analysis for billing discrepancies and communicate effectively with the field to ensure accurate billing.

Multitasking and ability to research multiple source documents to ensure correct fees are charged.

Being an expert on the impact of how fees are billed and how it relates to driver pay. This process includes comparing customer contracts to driver’s paperwork to ensure accurate billing.

Requires the ability to investigate and implement corrective action to disputed invoices.

Determine root cause to identify areas for improvement within the billing process.

• Medical
• Basic Life/Voluntary Life
• Short Term and Long Term Disability
• Flexible Spending Account and Health Savings Account
• Digital health through Recuro
• Employee Assistance Program
• 401k Employer Match and Roth Retirement Savings Plan
• Employee Stock Purchase Program (ESSP) {QCWC and QC Canada not eligible}
• Additional Voluntary Benefits

Skills and Abilities

• Ability to Multitask
• Excellent Verbal and Written Communication
• Strong Attention to Detail
• Problem Solving
• Dispute Resolution in regard to root cause analysis
• Team Mentality
• Self-Motivated
• Ability to function well in a high-paced and at times stressful environment.
• Proficient with Microsoft Office Suite or related software.

Education and Experience

• Preferred: Bachelor’s Degree in Business or Finance related field.
• Required: Associate degree in Business or Finance.

Additional Job Information

Position Type/Expected Hours of Work

• This is a full-time position, and days and hours of work are Monday through Friday, 8:00 a.m. to 5 p.m.

Travel Requirements

0%

Company Information

• This job operates in a professional office environment. This role routinely uses standard office and computer equipment.
• Safety First environment - Complacency is not an option.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• The employee will regularly and repetitively be required to talk, hear, sit, type, reach and grasp in a typical office environment.
• This position may require standing, walking, bending, kneeling, stooping or crouching. The employee must frequently lift and/or move items up to 20 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Duties, responsibilities, and activities may change at any time with or without notice.

Quality Carriers, Inc. provides equal employment opportunities to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.