Analyst, Benefits

Concentrix Solutions Corporation; Ohio; Hybrid; USD 33,000 - 44,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Employee assistance program

401(k) retirement plan

Paid time off and holidays

Paid learning days

Job summary

Concentrix is seeking an Analyst, Benefits to support the Total Rewards strategy by evaluating, implementing, and administering benefit programs that attract, reward, and retain employees in the United States.

The role involves analyzing health and welfare plans, retirement programs, and benefit data, and partnering with stakeholders to implement innovative solutions while ensuring compliance and timely delivery across locations in the U.S.

Qualifications

• Bachelor's degree preferred.
• 2–4 years of experience.
• Experience with Workday preferred.
• Strong communication skills; proficient MS Office; advanced Excel.

Responsibilities

• Analyze and implement the organization's benefit programs including health, welfare, retirement, executive benefits, local allowances, voluntary programs, and benefit technology.
• Gather, maintain, analyze, and report on benefit data to assist management and communicate findings.
• Partner with stakeholders to implement innovative benefit solutions aligned with organizational strategy.
• Review and approve benefit coverage and costs per local regulations.
• Execute design, testing, implementation, and ongoing file management of benefits programs and processes.
• Respond to information requests during the leave process and monitor benefits impact.
• Review proposed benefit adjustments for compliance and guidelines.
• Evaluate programs, trends, and regulatory changes to propose improvements.
• Assist with participation and analysis of global or local benefit surveys.

Skills

Communication

MS Office

Excel

Multi-tasking

Prioritization

Time management

Remote work

Attention to detail

Analytical thinking

Education

Bachelor's degree

Tools

Workday

Job description

Job Title: Analyst, Benefits Job Description Location Requirement: U.S. Schedule: Monday–Friday, 9:00 a.m.–5:00 p.m. dayshift

The Analyst, Benefits is responsible for supporting Concentrix Total Rewards strategy by evaluating, analyzing, implementing, and administering benefit programs that align to our business strategy and are designed to attract, reward, and retain highly qualified employees.

Job Description

We're Concentrix. The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year. Join us and be part of this journey towards greater opportunities and brighter futures.

Responsibilities

• Analyze and implement the organization's benefit programs including, but not limited to, health and welfare plans, retirement plans, executive benefit programs, local allowances, voluntary benefit programs, discount programs or benefit technology and tools
• Gather, maintain, analyze, and report on various types of benefit information and data to assist management in effective decision making, develop clear visuals to communicate findings
• Partner with stakeholders to implement innovative, creative, and proactive benefit solutions that are consistent with the organization's overall strategies
• Reviews and approves benefit coverage and costs as required by local authorities
• Execute design, testing and implementation and ongoing file management of the benefits programs and processes
• Responds to requests for information as required by the leave process and monitors process/benefits impact throughout the entire leave cycle
• Review and approve proposed benefit adjustments for compliance/adherence to established guidelines, policies, and practices
• Evaluate programs and reviews trends, changes in legislation/regulation, and/or advancements in technology to make recommendations for changes and improvements
• May assist with participation and analysis of global or local benefit surveys.

Qualifications

• 2 - 4 Years of Experience.
• Bachelor's Degree Preferred.
• Experience with Workday preferred.
• Strong communication skills, both written and verbal.
• Proficient Microsoft Office skills; Advanced Excel skills.
• Ability to multi-task, prioritize, and meet timelines on deliverables.
• Self-starter, sense of urgency, and works well under pressure in a virtual environment.
• Excellent attention to detail.
• Demonstrated ability to comprehend, analyze, and interpret.

The base pay range for this position is USD $24 - $32 per hour (pay rate will not be below applicable minimum wage) plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies.

Benefits

• medical insurance
• dental insurance
• vision insurance
• comprehensive employee assistance program
• 401(k) retirement plan
• paid time off and holidays
• paid learning days

The deadline to apply for this position is October 30, 2026.

This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.

As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role. Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law. If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.

Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.

Location: USA, OH, Work-at-Home Language Requirements: Time Type: Full time Physical and Mental Requirements: The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature.

Equal Employment Opportunity

Concentrix is an equal opportunity and affirmative action (EEO-AA) employer.

We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.

For more information regarding your EEO rights as an applicant, please visit the following websites: English Spanish

Accommodation

Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.

If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know.

Requests may be made by contacting [e-mail]. All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.

Artificial Intelligence

As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.

Work Authorization

In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.

Mission

Hi, we're Concentrix. We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. Company Overview: We power the brands of the future. Some call us a global technology and services leader. But we’re so much more. Human-centered, tech-powered, intelligence fuelled. Every day we’re busy helping over 2000 of the world's best brands solve their toughest business challenges. Whether it’s…… designing game-changing brand experiences, building and scaling secure AI technologies, or building loyalty to drive revenue. We’ve got them covered.