Analyst, Benefits

Concentrix; Brunswick (GA); On-site; USD 33,000 - 44,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Paid time off

Holidays

Paid learning days

Employee assistance program

Job summary

Concentrix is hiring an Analyst, Benefits to support Total Rewards by evaluating, implementing, and administering benefit programs that attract, reward, and retain employees. The role focuses on health, retirement, and voluntary benefits, with data-driven insights to inform management decisions.

The ideal candidate has 2–4 years of experience, a Bachelor's degree (preferred), strong communication skills, and experience with Workday. Schedule is Monday–Friday, 9:00 a.m.–5:00 p.m.

Qualifications

• Bachelor's degree preferred.
• 2–4 years of experience.
• Experience with Workday preferred.
• Strong communication skills (written & verbal).
• Proficient Microsoft Office, especially Excel.

Responsibilities

• Analyze and implement benefit programs (health, welfare, retirement, executive benefits, local allowances, voluntary benefits, and related tools).
• Gather, maintain, analyze, and report benefit data to support management decisions with clear visuals.
• Partner with stakeholders to implement innovative benefit solutions aligned with strategies.
• Review benefit coverage and costs as required by local authorities.
• Design, test, implement, and manage files for benefits programs and processes.
• Respond to information requests during the leave process and monitor impacts.
• Review proposed benefit adjustments for compliance with policies and guidelines.
• Evaluate programs, trends, and regulatory changes to suggest improvements.
• Assist with participation and analysis of global/local benefit surveys.

Skills

Strong communication

Verbal communication

Written communication

Analytical thinking

Proficient Excel

Multi-tasking

Self-starter

Education

Bachelor's degree preferred

Tools

Workday

Job description

Location Requirement: U.S.

Schedule: Monday-Friday, 9:00 a.m.-5:00 p.m. dayshift

The Analyst, Benefits is responsible for supporting Concentrix Total Rewards strategy by evaluating, analyzing, implementing, and administering benefit programs that align to our business strategy and are designed to attract, reward, and retain highly qualified employees.

Job Description

We're Concentrix. The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.

Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," "Best Companies for Career Growth," and "Best Company Culture," year after year.

Join us and be part of this journey towards greater opportunities and brighter futures.

• Analyze and implement the organization's benefit programs including, but not limited to, health and welfare plans, retirement plans, executive benefit programs, local allowances, voluntary benefit programs, discount programs or benefit technology and tools
• Gather, maintain, analyze, and report on various types of benefit information and data to assist management in effective decision making, develop clear visuals to communicate findings
• Partner with stakeholders to implement innovative, creative, and proactive benefit solutions that are consistent with the organization's overall strategies
• Reviews and approves benefit coverage and costs as required by local authorities
• Execute design, testing and implementation and ongoing file management of the benefits programs and processes
• Responds to requests for information as required by the leave process and monitors process/benefits impact throughout the entire leave cycle
• Review and approve proposed benefit adjustments for compliance/adherence to established guidelines, policies, and practices
• Evaluate programs and reviews trends, changes in legislation/regulation, and/or advancements in technology to make recommendations for changes and improvements
• May assist with participation and analysis of global or local benefit surveys

Qualifications:

• 2 - 4 Years of Experience.
• Bachelor's Degree Preferred.
• Experience with Workday preferred.
• Strong communication skills, both written and verbal.
• Proficient Microsoft Office skills; Advanced Excel skills.
• Ability to multi-task, prioritize, and meet timelines on deliverables.
• Self-starter, sense of urgency, and works well under pressure in a virtual environment.
• Excellent attention to detail.
• Demonstrated ability to comprehend, analyze, and interpret.

The base pay range for this position is USD $24 - $32 per hour (pay rate will not be below applicable minimum wage) plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.

The deadline to apply for this position is October 30, 2026. This position is for an existing, immediate vacancy. We are currentlyseekingto fill this role with an individual who can start as soon as possible.

As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role. Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law. If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.

Physical and Mental Requirements:

The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature.

Equal Employment Opportunity:

Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.

For more information regarding your EEO rights as an applicant, please visit the following websites:

• English (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf)
• Spanish (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRightsSp6.12.pdf)

Accommodation:

Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting [e-mail] . All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.

Artificial Intelligence:

As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.

Work Authorization:

In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.

For further information on available work states and Equal Employment Opportunity as an applicant, please click HERE (https://jobs.concentrix.com/north-america-equal-employment-opportunity-information/)