Intermodal Equipment Control Analyst

RXO; Chicago (IL); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

401(k) match

Health insurance

Paid time off

Tuition reimbursement

Employee Assistance Program (EAP)

Commuter benefits

Job summary

RXO is seeking an Analyst, Accessorial to manage railroad equipment pools, ensure availability, and minimize penalties while coordinating with railroads, ramps, dray providers, customers, and internal teams.

You will monitor status, track events across systems, analyze performance, and recommend improvements to reduce costs and optimize turn times. Strong Excel and data analytics skills are essential.

Qualifications

• 3+ years in intermodal/rail operations or equipment control.
• Expertise in rail portals & public equipment pools.
• High proficiency in Excel and data analytics.
• Strong escalation & communication skills.

Responsibilities

• Manage railroad equipment pools to ensure equipment availability, efficient movement, and compliance with rail usage requirements.
• Monitor equipment status, free-time usage, and dwell activity to prevent per diem, storage, misuse, and other avoidable charges.
• Partner with railroads, terminals, dray carriers, customers, and internal teams to coordinate equipment movements, returns, and exception resolution.
• Track and reconcile equipment events across multiple systems, ensuring accurate reporting and minimizing penalty exposure.
• Analyze equipment performance, identify cost drivers, challenge erroneous charges, and recommend process improvements.
• Develop and maintain SOPs, escalation processes, and communication workflows that improve equipment utilization and turn times.
• Provide reporting, insights, and recommendations to support operational performance, cost control, and customer success.

Skills

Intermodal/rail operations

Rail portals & public equipment pools

Excel & data analytics

Escalation & communication

Tools

Excel

Job description

Accelerate your career at RXO

RXO is a leading provider of transportation solutions. With cutting‑edge technology at the center, we’re revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America.

Compensation for this role is $60K–$80K. The role may also be eligible for bonus or commission pay. Actual compensation may vary due to factors such as experience and skill set.

The Analyst, Accessorial

The Analyst, Accessorial is responsible for the daily management, control, and optimization of railroad public equipment customer pools to ensure equipment availability, fluid network movement, and minimal exposure to rail per diem, storage, misuse, off‑route, dwell, and other rail‑related penalties. This role coordinates across railroads, ramps, dray providers, customers, and internal operations teams to keep equipment properly positioned, quickly turned, and returned within allowable free time. The position is accountable for reducing avoidable penalty expense that can materially impact company profitability.

Day‑to‑Day Responsibilities

• Manage railroad equipment pools to ensure equipment availability, efficient movement, and compliance with rail usage requirements.
• Monitor equipment status, free‑time usage, and dwell activity to prevent per diem, storage, misuse, and other avoidable charges.
• Partner with railroads, terminals, dray carriers, customers, and internal teams to coordinate equipment movements, returns, and exception resolution.
• Track and reconcile equipment events across multiple systems, ensuring accurate reporting and minimizing penalty exposure.
• Analyze equipment performance, identify cost drivers, challenge erroneous charges, and recommend process improvements.
• Develop and maintain SOPs, escalation processes, and communication workflows that improve equipment utilization and turn times.
• Provide reporting, insights, and recommendations to support operational performance, cost control, and customer success.

Minimum Requirements

• 3+ years in intermodal/rail operations or equipment control.
• Expertise in rail portals & public equipment pools.
• High proficiency in Excel and data analytics.
• Strong escalation & communication skills.

Preferred Qualifications

• 2 years of professional sales experience.
• 2 years of experience in transportation or Third‑Party Logistics (3PL).

Benefits

• Competitive pay
• Paid time off includes up to 8 holidays, up to 2 floating Diversity Days, hours and days PTO for hourly and salaried employees, up to 40 hours bereavement leave, up to 16 hours volunteer time, jury duty, at least 2 weeks family bonding leave, up to 40 hours prenatal care leave.
• 401(k) retirement plan with up to 5% company match.
• Insurance: health, prescription, dental, vision, basic and supplemental life, short and long‑term disability, accidental death and personal loss, business travel, legal services, ID theft, accident, critical illness, hospital indemnity.
• Employee Assistance Program (EAP).
• Tuition reimbursement, adoption assistance.
• Tax‑Advantaged Accounts: Health Savings Account, Health Care Flexible Spending Account, Dependent Care Flexible Spending Account, Commuter Spending Account.
• Health Reimbursement Arrangement.

Our Culture

Our values are the key to our unique culture and our ability to deliver for everyone we serve. We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely and build strong relationships.

The Next Step

Ready to join our team? We’d love to hear from you. Fill out an application now and join our talent community to learn about future opportunities.

We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. All applicants who receive a conditional offer of employment may be required to take and pass a pre‑employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties, and skills for this job classification. Review RXO's candidate privacy statement and RXO's Privacy Notice to California Job Applicants.