Analyst 2, Demand & Supply Chain Planning

TechDigital Group; Irvine (CA); On-site; USD 60,000 - 80,000; Full time

Job summary

TechDigital Group is seeking a Supply Chain Analyst I – Transportation Operations in Irvine, CA to support domestic and international transportation activities across the medical device supply chain. You will track freight, manage accounts, and provide SAP support while coordinating with Planning and Customer Service to ensure timely, compliant, and cost-effective product delivery.

The role requires a Bachelor's degree in a related field and 3–5 years of experience in supply chain, logistics, or

Qualifications

• Bachelor's degree in Supply Chain, Logistics, Business, or related field.
• 3–5 years of experience in supply chain, logistics, or operations preferred.

Responsibilities

• Monitor daily shipment activity and track freight to ensure on-time delivery to distribution centers, customers, and manufacturing sites.
• Maintain ocean freight tracking dashboards from manufacturing sites to distribution center.
• Escalate and support resolution of transportation delays, service failures, and carrier issues.
• Assist in expediting critical or backordered shipments.
• Support carrier communication and documentation requirements.
• Support shipping/receiving activities out of headquarters.
• Assist with freight account setup and maintenance.
• Review freight invoices for accuracy and support discrepancy resolution.
• Support claims processing and follow-up with carriers.
• Support load creation, shipment tendering, and status updates within SAP.
• Maintain accurate shipment data and master data inputs.
• Assist with troubleshooting system issues and elevate as needed.
• Support reporting and data validation activities.
• Work closely with Planning and Customer Service to align shipments with production schedules.
• Support Planning and Customer Service with shipment status updates and delivery confirmations.
• Coordinate with Stakeholders and Operations for special shipping requirements and obtaining spot quotes.

Skills

Attention to detail

Organizational skills

Written communication

Verbal communication

Problem solving

Cross functional collaboration

Customer-focused service

Education

Bachelor's degree in Supply Chain/Logistics/Business

Tools

Microsoft Excel

SAP

Job description

JOB DESCRIPTION

The Supply Chain Analyst I – Transportation Operations supports the execution and monitoring of domestic and international transportation activities across Client's medical device supply chain. This role assists with freight tracking, freight account management, SAP support, and cross-functional coordination to ensure timely, compliant, and cost-effective product delivery. Additionally, this position facilitates and coordinates international shipping and receiving logistics for employees.

Key Responsibilities

Operational Support

• Monitor daily shipment activity and track freight to ensure on-time delivery to distribution centers, customers, and manufacturing sites.
• Maintain ocean freight tracking dashboards from manufacturing sites to distribution center
• Escalate and support resolution of transportation delays, service failures, and carrier issues.
• Assist in expediting critical or backordered shipments.
• Support carrier communication and documentation requirements.
• Support shipping/receiving activities out of headquarters

Freight Account & Invoice Support

• Assist with freight account setup and maintenance.
• Review freight invoices for accuracy and support discrepancy resolution.
• Support claims processing and follow-up with carriers.

SAP Support

• Support load creation, shipment tendering, and status updates within SAP.
• Maintain accurate shipment data and master data inputs.
• Assist with troubleshooting system issues and elevate as needed.
• Support reporting and data validation activities.

Cross-Functional Collaboration

• Work closely with Planning and Customer Service to align shipments with production schedules.
• Support Planning and Customer Service with shipment status updates and delivery confirmations.
• Coordinate with Stakeholders and Operations for special shipping requirements and obtaining spot quotes.

Compliance & Process Support

• Supporting Domestic/International employee shipments.
• Follow Client quality standards and regulatory requirements related to transportation.
• Maintain documentation in accordance with SOPs.
• Participate in continuous improvement initiatives to enhance service levels and reduce costs.

Qualifications

Education & Experience

• Bachelor's degree in Supply Chain, Logistics, Business, or related field
• 3–5 years of experience in supply chain, logistics, or operations preferred.

Technical Skills

• Intermediate in Microsoft Excel (intermediate formulas, pivot tables preferred).
• Familiarity with SAP or other ERP systems.

Skills & Competencies

• Strong attention to detail and data accuracy.
• Strong organizational skills and ability to manage multiple tasks.
• Effective written and verbal communication skills.
• Problem-solving mindset and willingness to learn.
• Ability to work collaboratively in a cross-functional environment.
• Patient/Customer-focused and service-oriented approach.