Amway Grand Plaza Houseperson/Banquet Set up - 3rd Shift

AHC Hospitality; Grand Rapids (MI); On-site; USD 23,000 - 26,000; Part time

Benefits offered by this job

Discounted downtown parking

Free employee meals

Hotel and restaurant discounts

Job summary

Amway Grand Plaza is seeking a Houseperson/Banquet Set up for the 3rd shift to support daily banquet operations in Grand Rapids, MI. This part-time role supports the Amway Grand Plaza Hotel and other properties under AHC Hospitality, delivering quality setup and guest experiences.

You will collaborate with teams to prepare rooms, move equipment, and ensure spaces meet standards for events, with weekend availability required and parking and meals as employee benefits.

Qualifications

• Teamwork and collaboration in a fast-paced event setting.
• Excellent time management to meet event schedules.
• Ability to stand for long shifts and lift items as needed.
• Professional appearance and adherence to dress standards.
• Flexible adaptability to changing event requirements.
• Clear, friendly communication with guests and colleagues.
• Strong problem-solving to address guest concerns promptly.
• Sharp attention to detail for setup accuracy.

Responsibilities

• Complete tasks per assignment sheets and event needs.
• Inspect meeting rooms to ensure readiness for client functions.
• Transport and set up equipment between facilities and locations.
• Maintain equipment and report damages for prompt repair.
• Ensure all equipment needs for events are communicated to management.
• Oversee maintenance of all equipment and meeting spaces.
• Oversee storage area upkeep and organization.
• Manage flow of activity during productions and events.
• Assist other departments with family meals/buffets when needed.
• Follow safety procedures and emergency protocols.
• Walk through areas to ensure cleanliness and removal of unused equipment.
• Perform any additional duties as assigned by the manager.

Skills

Teamwork

Time management

Physical stamina

Professional appearance

Adaptability

Communication skills

Problem-solving

Attention to detail

Education

High school diploma or GED

Related experience/training a plus

Job description

Amway Grand Plaza Houseperson/Banquet Set up - 3rd Shift

#773

Grand Rapids, Michigan, United States Amway Grand Plaza Part Time

Job Location

Amway Grand Plaza

Pay Range

$16.75/hour + $2 shift differential

Job Description

From comfortably casual to lavishly appointed, AHC Hospitality represents a diverse array of hotels, restaurants, and resorts. Our team members provide exceptional experiences that delight our guests at every touchpoint. Whether hosting a meeting for several hundred, serving a table for two, or creating a beautiful space for our guests to enjoy, AHC Hospitality is full of opportunities for our guests, as well as our associates. We invest in supporting your growth and are a company who sees your success as our success. Choose a property that fits your personality: the Amway Grand Plaza, JW Marriott Grand Rapids, AC Hotel by Marriott, Courtyard by Marriott Downtown – and start your unstoppable career here.

This is a part-time position with 3rd shift hours (11pm-7am). Weekend availability is required.This position is eligible for discounted downtown parking, free employee meals, hotel and restaurant discounts and more.

SUMMARY

Fulfill the daily operations of the banquet room set up within all AHC properties. Follow the expectations of the Amway Grand Plaza Hotel, including, following AHC guest service standards. Create a teamwork environment in the department and produce quality service to each guest.

ESSENTIAL FUNCTIONS

• Completion of tasks as designated by assignment sheets E.O.'s and/or need
• Inspection of meeting rooms to insure they are ready for client functions
• Responsible for the transport and set- up of equipment between the existing facilities and other locations
• Maintain equipment and report all damage equipment to assistant manager or manager for promptly repairs.
• Responsible to ensure of all equipment necessary for events communicate to Assistant Manager or manager of any especial need of equipment.
• Oversee maintenance and upkeep of all equipment and Meeting Room Spaces
• Oversee maintenance and upkeep of all storage areas
• Manage flow of activity throughout the hotel and other places during production and during events
• May be required to assist other departments with setting up family-meals/ buffets.
• Insure departmental safety and emergency procedures are being followed.
• Walk thru the hotel areas assigned to Conference Services Department to ensure areas are clean and unnecessary equipment has been removed.
• Any and all other duties as assigned by the manager

REQUIRED SKILLS

• Teamwork: Ability to work collaboratively in a team environment, supporting colleagues and fostering a positive atmosphere.
• Time Management: Efficiently manage time and prioritize tasks to ensure smooth event operations.
• Physical Stamina: Ability to stand for extended periods, lift heavy items, and perform physical tasks associated with event service.
• Professional Appearance: Maintain a neat and professional appearance in accordance with company standards.
• Adaptability: Flexibility to adjust to changing situations and requirements based on the nature of events.
• Communication Skills: Ability to communicate clearly and effectively with guests, team members, and management.
• Problem-Solving Skills: Capability to address and resolve guest concerns or issues promptly and professionally.
• Attention to Detail: Keen eye for detail to ensure accuracy in service and presentation.

EDUCATION AND EXPERIENCE

• High school diploma or GED
• Related experience and/or training is a plus

PHYSICAL REQUIREMENTS

While performing the duties of this job, the associate:

• Is regularly required to stand and walk
• Is required to use hands and fingers to handle or feel objects
• Is required to frequently reach with hands and arms
• Is regularly required to talk or hear; taste or smell
• Is occasionally required to sit and stoop; kneel, crouch, or crawl
• Must occasionally lift and/or move up to 50 - 75 pounds
• Specific vision abilities required by this job include close vision, distance vision, and peripheral vision