AMI & Utility Operations Specialist

City of Seguin, TX; Seguin (TX); On-site; USD 65,000 - 75,000; Full time

Job summary

City of Seguin, TX seeks an Electric Utilities/Utility Systems Specialist to support AMI, dispatch software, and billing interfaces. You will assist with meter reads, data management, and customer service while coordinating with billing and field staff.

The role emphasizes learning utility software, performing data analysis, maintaining records, and contributing to outage response and safety procedures.

Qualifications

• Ability to learn utility software and operational systems.
• Strong data analysis and reporting skills.
• Effective written and oral communication; team oriented.
• Customer service orientation with accurate record-keeping.
• Ability to respond during emergencies.

Responsibilities

• Assist with operation and maintenance of AMI and dispatch software.
• Review data for accuracy; resolve discrepancies.
• Assist with meter investigations and customer inquiries.
• Generate reports on operations, metering, outages, usage.
• Support switching operations and safety procedures.
• Monitor AMI communications and troubleshoot issues.
• Respond after hours for emergencies and outages.
• Coordinate with Utility Billing on reads and accounts.

Skills

Communication

Teamwork

Data analysis

Customer service

Record keeping

Emergency response

Education

High school diploma

Associate degree or related field

Tools

AMI software

Dispatch software

Microsoft Office

Excel

Word

Job description

City of Seguin, TX seeks an Electric Utilities/Utility Systems Specialist to support AMI, dispatch software, and billing interfaces. You will assist with meter reads, data management, and customer service while coordinating with billing and field staff.

The role emphasizes learning utility software, performing data analysis, maintaining records, and contributing to outage response and safety procedures.