AmeriCorps Seniors Project Associate (4807)

YMCA of Metropolitan Los Angeles; Los Angeles (CA); On-site; USD 33,000 - 36,000; Full time

Job summary

The YMCA of Metropolitan Los Angeles is seeking an Administrative, Data, and Systems Support professional for the AmeriCorps Seniors RSVP program in Los Angeles. You will manage volunteer data, keep records accurate, and support recruitment and enrollment processes.

Responsibilities include maintaining VolunteerMatters data, producing routine reports, and assisting project coordinators with data needs. This is a grant-funded, full-time on-site role requiring strong organizational skills and

Qualifications

• Bachelor’s degree in business administration, nonprofit management, social services, or related field.
• 1–2 years of administrative support, data management, program coordination, or related experience.
• Strong organization, data management, communication, and attention to detail; proficiency with Microsoft Office and CRM systems.

Responsibilities

• Provide administrative, data, and systems support for the AmeriCorps Seniors RSVP program.
• Manage AmeriCorps Seniors volunteer information within VolunteerMatters and YMCA systems.
• Create, update, and maintain AmeriCorps Seniors volunteer opportunities and projects in VolunteerMatters.
• Support AmeriCorps Seniors volunteers with account creation, program enrollment, and questions.
• Monitor volunteer registration and follow up with coordinators as needed.
• Track service hours, training, background check status, and other docs.
• Run regular reports to support program monitoring and evaluation.
• Maintain organized electronic program files and records.

Skills

Data management

Organization

Communication

CRM systems

Education

Bachelor’s degree in a relevant field

Tools

VolunteerMatters

Microsoft Office

Job description

Job Details: Job Location: Stuart M Ketchum Downtown YMCA - Los Angeles, CA 90071, Position Type: Full Time, Salary Range: $24.50 - $26.50 Hourly, Travel Percentage: Up to 25%, Job Shift: Day, Job Category: Social Impact, YMCA OF METROPOLITAN LOS ANGELES

The LA Y is the Center for Community Well-Being in Los Angeles, committed to building stronger communities by providing equitable programs and services to empower all. We are focused on fighting food insecurity, providing equity in education, making sure every child has the opportunity to experience the joy of sports, ensuring kids and teens have a safe place to grow, learn and live a healthy lifestyle. The LA Y’s health and wellness initiatives offer medical and mental health resources to ensure everyone has access to basic health needs. Our mission is to provide services and resources that contribute to the well‑being of our community. The LA Y operates 29 Centers and over 200 program sites across LA County.

POSITION SUMMARY

• Provide administrative, data, and systems support for the day-to-day implementation of the YMCA of Metropolitan Los Angeles AmeriCorps Seniors RSVP program.
• Manage AmeriCorps Seniors volunteer information within VolunteerMatters and other applicable YMCA systems, ensuring records are accurate, complete, and up to date.
• Create, update, and maintain AmeriCorps Seniors volunteer opportunities and projects within VolunteerMatters to support volunteer recruitment, registration, and participation.
• Support AmeriCorps Seniors volunteers with account creation, program enrollment, opportunity registration, and general questions related to the volunteer process.
• Monitor volunteer registration and participation and work with Project Coordinators to identify missing information, incomplete enrollment, or other follow-up needs.
• Track and maintain required volunteer information, including service hours, training completion, role assignments, background check status, and other required program documentation.
• Run regular reports to support program monitoring, volunteer recruitment and engagement goals, performance measures, grant reporting, and program evaluation.
• Conduct routine database review and data quality checks to ensure accurate and consistent volunteer and program records.
• Support the Project Director with the preparation and organization of data, documentation, reports, and materials required for AmeriCorps Seniors reporting and compliance.
• Work closely with Project Coordinators to support regional data needs, volunteer registration, project tracking, and follow‑up with assigned volunteer stations.
• Maintain organized electronic program files, records, tracking documents, and other administrative materials in accordance with YMCA and AmeriCorps Seniors requirements.
• Assist with program communications, volunteer resources, training materials, meeting preparation, scheduling, and other administrative needs supporting the AmeriCorps Seniors RSVP team.
• Support the collection and organization of volunteer and participant data used to monitor program outcomes and progress toward established AmeriCorps Seniors performance measures.
• Provide additional administrative and program support to the Project Director and Project Coordinators to promote consistent, efficient, and effective program implementation.
• Grant Funded Position: Continued employment is contingent upon the availability of grant funding, ongoing program needs, and satisfactory job performance. Funding beyond the current grant period is not guaranteed.

YMCA LEADERSHIP COMPETENCIES

The Y’s Leadership Competency Model is comprised of multiple leadership competencies (leadership knowledge, skills, and behaviors required for success in the Y), organized by the four disciplines of cause driven leadership:

Advancing Our Mission & Cause: Provide visionary leadership to the organization and ensure that all resources are mobilized to adapt to new challenges and needs in the community.Competencies Include: Change Leadership, Engaging Community, Philanthropy, & Volunteerism

Building Relationships: Connect people to the Y’s cause by developing inclusive relationships, partnerships and collaborations so that Ys can co-create solutions to pressing social needs.Competencies Include: Collaboration, Communication & Influence, Inclusion

Leading Operations: ensure relevance, effectiveness, and sustainability of the organization so that we can continue to fulfill our promise to the community.Competencies Include: Critical Thinking & Decision Making, Fiscal Management, Functional Expertise, Innovation, Program/Project Management

Developing & Inspiring Others: support the holistic development of self and others so that everyone can embrace the Y’s cause, sustain the Y’s culture, and inspire others to take individual and collective action to further our impact.Competencies Include: Developing Self & Others, Emotional Maturity

While all competencies are significant the following are critical to success in this position:

• Functional Expertise: Maintains accurate program data, volunteer records, reporting, and database systems to support AmeriCorps Seniors requirements.
• Program/Project Management: Provides organized administrative and systems support to keep program activities, documentation, and deadlines on track.
• Critical Thinking & Decision Making: Identifies data gaps, registration issues, and administrative needs and works with the program team to address them.

Qualifications: MINIMUM QUALIFICATIONS

• AGE: 21 or older
• EDUCATION: Bachelor’s degree in business administration, nonprofit management, social services, communication, or related field.
• RELATED EXPERIENCE: 1–2 years of experience in administrative support, data management, program coordination, volunteer management, or related field.
• SPECIALIZED SKILLS: Strong organization, data management, communication, and attention to detail. Proficiency with Microsoft Office and database/CRM systems.
• CERTIFICATIONS: No specific certification is required. Must complete required YMCA and AmeriCorps Seniors trainings.

WORK ENVIRONMENT/MINIMUM PHYSICAL REQUIREMENTS

You must have the physical, visual, and auditory ability to perform the essential functions of the job with or without reasonable accommodation.

Req#4807