Americas Technical Services Director & Project Leader

Boden Us; New York (NY); On-site; USD 180,000 - 260,000; Full time

Job summary

Boden Talent is partnering with a leading global organization to recruit an Americas Technical Services & Project Management Director. This senior role spans the US, Canada, and LATAM, guiding engineering, technical services and facilities management for a high-profile enterprise portfolio.

You will set technical strategy, oversee major capital programs, champion innovation, and lead diverse teams across countries to ensure safety, performance and exceptional service delivery.

Qualifications

• Minimum 15 years' progressive experience in facilities management, engineering operations, technical services, or a related discipline.
• At least 7 years in a senior leadership position, managing complex regional or international operations.
• Proven experience overseeing large-scale engineering portfolios, multi-million-dollar projects, and strategic programs.
• Strong understanding of MEP infrastructure, building automation, critical environments, and technical facility operations.
• Demonstrable experience in integrated facilities management (IFM), operational governance, and service delivery.
• Experience managing significant operational budgets, capital expenditure, and P&L responsibilities.
• Strong background in CMMS platforms, asset lifecycle management, and maintenance optimisation.
• Experience working within technically complex environments, including data centres, laboratories, healthcare, manufacturing, or critical infrastructure.
• Excellent executive-level communication, stakeholder engagement, and cross-cultural leadership skills.

Responsibilities

• Lead technical services and project management delivery across the Americas, ensuring operational consistency across the US, Canada, and LATAM.
• Develop and execute regional engineering and technical services strategies aligned with client objectives and business priorities.
• Act as a senior technical advisor to executive stakeholders, providing strategic direction on infrastructure, engineering operations, and capital investment.
• Drive operational excellence across mechanical, electrical, plumbing (MEP), fire and life safety, building automation, and critical infrastructure systems.
• Oversee technical performance, service delivery standards, contractual KPIs, and SLAs across the portfolio.
• Identify opportunities for innovation, process improvement, cost optimization, and enhanced service delivery.
• Provide executive oversight of complex, multi-million-dollar capital projects, infrastructure upgrades, and strategic technical programs.
• Lead technical reviews of engineering designs, commissioning plans, project briefs, and infrastructure handovers.
• Establish robust project governance frameworks, ensuring projects are delivered safely, on time, within budget, and to the required technical standards.
• Coordinate cross-functional engineering teams, contractors, and key stakeholders to ensure successful project execution.
• Oversee risk management, business continuity planning, and regulatory compliance across multiple jurisdictions.
• Drive improvements across Building Management Systems (BMS), Building Operating Systems (BOS), IoT technologies, and remote monitoring capabilities.
• Oversee CMMS implementation, predictive maintenance strategies, and asset lifecycle optimization.
• Provide technical leadership across critical environments, laboratory infrastructure, and specialist facilities.
• Champion the use of data analytics, automation, and emerging technologies to improve reliability, operational efficiency, and asset performance.
• Ensure effective implementation of HSSE programs, incident management processes, and technical compliance standards.
• Lead, mentor, and develop geographically dispersed engineering, technical services, and project management teams.
• Build strong relationships with senior client leadership, acting as a trusted advisor on technical and operational matters.
• Establish clear performance expectations, accountability frameworks, and development plans across regional teams.
• Support recruitment, talent development, succession planning, and continuous professional improvement.
• Promote a collaborative, high-performance culture focused on innovation, safety, and operational excellence.

Skills

Leadership

Stakeholder management

Strategic thinking

Executive communication

Education

Bachelor's degree in Engineering/Facilities Management

Master's degree

Tools

CMMS platforms

Job description

Boden Talent is partnering with a leading global organization to recruit an Americas Technical Services & Project Management Director. This senior role spans the US, Canada, and LATAM, guiding engineering, technical services and facilities management for a high-profile enterprise portfolio.

You will set technical strategy, oversee major capital programs, champion innovation, and lead diverse teams across countries to ensure safety, performance and exceptional service delivery.