Americas Technical Services & Project Management Director

Boden Us; New York (NY); On-site; USD 180,000 - 260,000; Full time

Job summary

Boden Talent is partnering with a leading global organization to recruit an Americas Technical Services & Project Management Director. This senior role spans the US, Canada, and LATAM, guiding engineering, technical services and facilities management for a high-profile enterprise portfolio.

You will set technical strategy, oversee major capital programs, champion innovation, and lead diverse teams across countries to ensure safety, performance and exceptional service delivery.

Qualifications

• Minimum 15 years' progressive experience in facilities management, engineering operations, technical services, or a related discipline.
• At least 7 years in a senior leadership position, managing complex regional or international operations.
• Proven experience overseeing large-scale engineering portfolios, multi-million-dollar projects, and strategic programs.
• Strong understanding of MEP infrastructure, building automation, critical environments, and technical facility operations.
• Demonstrable experience in integrated facilities management (IFM), operational governance, and service delivery.
• Experience managing significant operational budgets, capital expenditure, and P&L responsibilities.
• Strong background in CMMS platforms, asset lifecycle management, and maintenance optimisation.
• Experience working within technically complex environments, including data centres, laboratories, healthcare, manufacturing, or critical infrastructure.
• Excellent executive-level communication, stakeholder engagement, and cross-cultural leadership skills.

Responsibilities

• Lead technical services and project management delivery across the Americas, ensuring operational consistency across the US, Canada, and LATAM.
• Develop and execute regional engineering and technical services strategies aligned with client objectives and business priorities.
• Act as a senior technical advisor to executive stakeholders, providing strategic direction on infrastructure, engineering operations, and capital investment.
• Drive operational excellence across mechanical, electrical, plumbing (MEP), fire and life safety, building automation, and critical infrastructure systems.
• Oversee technical performance, service delivery standards, contractual KPIs, and SLAs across the portfolio.
• Identify opportunities for innovation, process improvement, cost optimization, and enhanced service delivery.
• Provide executive oversight of complex, multi-million-dollar capital projects, infrastructure upgrades, and strategic technical programs.
• Lead technical reviews of engineering designs, commissioning plans, project briefs, and infrastructure handovers.
• Establish robust project governance frameworks, ensuring projects are delivered safely, on time, within budget, and to the required technical standards.
• Coordinate cross-functional engineering teams, contractors, and key stakeholders to ensure successful project execution.
• Oversee risk management, business continuity planning, and regulatory compliance across multiple jurisdictions.
• Drive improvements across Building Management Systems (BMS), Building Operating Systems (BOS), IoT technologies, and remote monitoring capabilities.
• Oversee CMMS implementation, predictive maintenance strategies, and asset lifecycle optimization.
• Provide technical leadership across critical environments, laboratory infrastructure, and specialist facilities.
• Champion the use of data analytics, automation, and emerging technologies to improve reliability, operational efficiency, and asset performance.
• Ensure effective implementation of HSSE programs, incident management processes, and technical compliance standards.
• Lead, mentor, and develop geographically dispersed engineering, technical services, and project management teams.
• Build strong relationships with senior client leadership, acting as a trusted advisor on technical and operational matters.
• Establish clear performance expectations, accountability frameworks, and development plans across regional teams.
• Support recruitment, talent development, succession planning, and continuous professional improvement.
• Promote a collaborative, high-performance culture focused on innovation, safety, and operational excellence.

Skills

Leadership

Stakeholder management

Strategic thinking

Executive communication

Education

Bachelor's degree in Engineering/Facilities Management

Master's degree

Tools

CMMS platforms

Job description

Location: United States

Sector: Integrated Facilities Management | Engineering | Technical Services | Critical Environments

About the Opportunity

Boden Talent is partnering with our client, a leading global organization, to recruit an experienced Americas Technical Services & Project Management Director to provide strategic leadership across a high-profile enterprise facilities portfolio spanning the United States, Canada, and Latin America.

This is a senior leadership opportunity for an accomplished engineering, technical services, and facilities management professional with a proven track record of managing complex, multi-regional operations and delivering large-scale strategic programs.

The successful candidate will be responsible for driving technical excellence, overseeing major capital and infrastructure projects, implementing innovative engineering solutions, and leading high-performing teams across multiple countries.

Working closely with senior client stakeholders, you will play a critical role in shaping technical strategy, improving operational performance, and ensuring consistent service delivery across a diverse portfolio of facilities, including mission-critical and specialist environments.

Key Responsibilities

Strategic Leadership & Technical Operations

• Lead technical services and project management delivery across the Americas, ensuring operational consistency across the US, Canada, and LATAM.
• Develop and execute regional engineering and technical services strategies aligned with client objectives and business priorities.
• Act as a senior technical advisor to executive stakeholders, providing strategic direction on infrastructure, engineering operations, and capital investment.
• Drive operational excellence across mechanical, electrical, plumbing (MEP), fire and life safety, building automation, and critical infrastructure systems.
• Oversee technical performance, service delivery standards, contractual KPIs, and SLAs across the portfolio.
• Identify opportunities for innovation, process improvement, cost optimization, and enhanced service delivery.

Project & Program Management

• Provide executive oversight of complex, multi-million-dollar capital projects, infrastructure upgrades, and strategic technical programs.
• Lead technical reviews of engineering designs, commissioning plans, project briefs, and infrastructure handovers.
• Establish robust project governance frameworks, ensuring projects are delivered safely, on time, within budget, and to the required technical standards.
• Coordinate cross-functional engineering teams, contractors, and key stakeholders to ensure successful project execution.
• Oversee risk management, business continuity planning, and regulatory compliance across multiple jurisdictions.

Engineering, Technology & Asset Management

• Drive improvements across Building Management Systems (BMS), Building Operating Systems (BOS), IoT technologies, and remote monitoring capabilities.
• Oversee CMMS implementation, predictive maintenance strategies, and asset lifecycle optimization.
• Provide technical leadership across critical environments, laboratory infrastructure, and specialist facilities.
• Champion the use of data analytics, automation, and emerging technologies to improve reliability, operational efficiency, and asset performance.
• Ensure effective implementation of HSSE programs, incident management processes, and technical compliance standards.

Leadership & Stakeholder Management

• Lead, mentor, and develop geographically dispersed engineering, technical services, and project management teams.
• Build strong relationships with senior client leadership, acting as a trusted advisor on technical and operational matters.
• Establish clear performance expectations, accountability frameworks, and development plans across regional teams.
• Support recruitment, talent development, succession planning, and continuous professional improvement.
• Promote a collaborative, high-performance culture focused on innovation, safety, and operational excellence.

Candidate Requirements

We are looking for an experienced technical leader who combines strong engineering expertise with strategic thinking, commercial awareness, and exceptional stakeholder management capabilities.

• Minimum 15 years' progressive experience within facilities management, engineering operations, technical services, or a related discipline.
• At least 7 years in a senior leadership position, managing complex regional or international operations.
• Proven experience overseeing large-scale engineering portfolios, multi-million-dollar projects, and strategic programs.
• Strong understanding of MEP infrastructure, building automation, critical environments, and technical facility operations.
• Demonstrable experience in integrated facilities management (IFM), operational governance, and service delivery.
• Experience managing significant operational budgets, capital expenditure, and P&L responsibilities.
• Strong background in CMMS platforms, asset lifecycle management, and maintenance optimisation.
• Experience working within technically complex environments, including data centres, laboratories, healthcare, manufacturing, or critical infrastructure.
• Excellent executive-level communication, stakeholder engagement, and cross-cultural leadership skills.

Qualifications & Certifications:

• Bachelor's degree in Engineering, Facilities Management, or a related technical discipline.
• Master's degree advantageous.
• Professional certifications such as PMP, FMP, CFM, CPE, OSHA, or equivalent technical and safety qualifications are desirable.

What Makes This Opportunity Stand Out?

This position offers the opportunity to influence engineering strategy and technical service delivery across a major international portfolio.

You will have significant autonomy and visibility, working alongside senior leadership to shape operational strategy, deliver high-value technical programmes, and introduce innovative solutions across complex facilities environments.

For a senior engineering or technical services professional looking to take the next step into a highly strategic, multi-regional leadership position, this is an excellent opportunity to make a meaningful impact.

Boden Talent is managing this search on behalf of our client.