Americas E-Commerce Ops & Strategy Manager

PUMA Gruppe; Somerville (MA); On-site; USD 68,000 - 92,000; Full time

Benefits offered by this job

Bonus

Benefits

Job summary

PUMA is seeking a Manager, Commercial Operations Americas E-Commerce in Somerville, MA to lead structured operating cadences, support regional reviews, and track performance across markets. You will align global priorities with market execution, drive critical initiatives, and coordinate across global teams while managing complex programs in a fast-paced environment.

The role emphasizes stakeholder management, analytics, and a high ownership mindset to deliver on strategic initiatives and ensure

Qualifications

• 6+ years of relevant experience in Consulting, Corporate Strategy, Ecommerce, or similar roles within consumer, retail or digital businesses.
• Strong program management and execution capability with a track record of driving initiatives across multiple stakeholders.
• High degree of structure and discipline, with the ability to manage complex cadences and multiple priorities simultaneously.
• Strong analytical skills, with the ability to interpret performance data and translate insights into actions.
• Excellent stakeholder management skills, with the ability to work effectively across global and regional teams.
• High ownership mindset and ability to operate in fast-paced, evolving environments.
• Strong communication skills, with the ability to clearly structure and present information for senior audiences.

Responsibilities

• Establish and manage a structured operating cadence across Americas E-Commerce teams.
• Support preparation of key business reviews (MBRs, regional reviews, leadership updates).
• Track commercial performance across markets, ensuring clear visibility on KPIs, trends and risks.
• Identify performance gaps and ensure appropriate follow-up actions are driven across markets.
• Support documentation and communication of global commercial guidance and frameworks & playbooks.
• Coordinate rollout and adoption of global playbooks across key functional areas (performance marketing, content, CRM, data optimization, etc.).
• Monitor adherence to global commercial guardrails (budget allocation, channel mix, promotional strategy, etc.).
• Act as the primary coordination point between Americas markets and global functional teams.
• Ensure alignment between global priorities and market execution, proactively identifying and resolving friction points.
• Provide program management support for key regional and global initiatives led by the Americas Hub.
• Track progress of strategic initiatives, ensuring timelines, deliverables and outcomes are met.
• Support execution of high-priority commercial projects (e.g. marketplace commercialization, social commerce, AI commerce and more).
• Ensure clear ownership, accountability and follow-through across all initiatives.
• Facilitate knowledge sharing and best practice exchange across Americas markets, and global hubs.

Skills

Program management

Stakeholder management

Analytical skills

Communication skills

Ownership mindset

Fast-paced environment

Job description

PUMA is seeking a Manager, Commercial Operations Americas E-Commerce in Somerville, MA to lead structured operating cadences, support regional reviews, and track performance across markets. You will align global priorities with market execution, drive critical initiatives, and coordinate across global teams while managing complex programs in a fast-paced environment.

The role emphasizes stakeholder management, analytics, and a high ownership mindset to deliver on strategic initiatives and ensure