American Sign Language Interpreter

Deaflead; Missouri; Remote; USD 52,000 - 76,000; Full time

Benefits offered by this job

Remote work

Job summary

DeafLEAD seeks an experienced American Sign Language Interpreter to join its Interpreting Services team. This remote, full-time exempt role reports to the Director of Interpreting and supports the 988 crisis line with flexible scheduling across shifts.

Required are ASL fluency, a bachelor’s degree in a related field or equivalent, and a Master-level interpreting certification. Missouri license within 3 months is covered by DeafLEAD.

Qualifications

• Must complete 40 hours crisis line trainings upon hire.
• Bachelor’s degree or higher in psychology, social work, or related field.
• Advanced or Master level interpreting certification accepted.
• Hold Missouri license within 3 months of employment (license cost covered).
• ASL fluency is required.
• Minimum age 18.
• Pass a background check.
• Caring, empathetic with Deaf culture experience.
• Strong English writing/reading comprehension.
• Proficient with Zoom and standard office apps; learn new tech quickly.
• Remain calm in crisis situations.
• Respect diverse backgrounds and identities.
• Access to private, secure workspace for confidentiality.

Responsibilities

• Follow DeafLEAD’s policies and procedures.
• Attend monthly agency in-service meetings.
• Provide interpreting for training of 988 Chat & Text crisis counselors.
• Provide interpreting for evaluations of 988 counselors.
• Provide interpreting for 988 Chat & Text shifts as needed.
• Provide interpreting for training of 988 Videophone crisis counselors.
• Provide interpreting for evaluations of 988 Videophone counselors.
• Provide interpreting across departments as needed.
• Maintain daily time sheets.
• Travel as required.
• Other duties as assigned.

Skills

ASL fluency

Crisis-interpreting

Confidentiality

Communication

Education

Bachelor’s degree or higher in psychology, social work, or related field

Advanced/Master interpreting certification

Missouri license eligibility

Tools

Zoom

Google Chrome

Office apps

Job description

American Sign Language Interpreter

Organization: DeafLEAD

Job Type: Full-time, Salaried (exempt)

Location: Remote

Reports To: Director of Interpreting

Department: Interpreting Services

Anticipated Start Date: December 1st, 2026

Organization Summary

DeafLEAD is seeking an experienced and compassionatefull-time ASL Interpreter to join an exciting, supportive, and engaging team.

DeafLEAD is a non‑profit organization that provides crisis intervention services to Deaf, Hard of Hearing, Late‑Deafened, DeafBlind, DeafDisabled, and Deaf+ individuals and their families within the state of Missouri and nationwide. Our mission is to promote the emotional and physical well‑being of consumers in a safe and respectful environment utilizing a consumer‑centered, trauma‑informed approach.

We are committed to providing a variety of services to effectively meet the changing needs within the Deaf community. These services include (but are not limited to): crisis intervention, safety planning, legal/medical/personal advocacy, case management, crisis videophone/text/chat/hotline services, mental health services, training, and interpreting.

DeafLEAD offers crisis services 24 hours a day, every day of the year.

Essential Functions

• Follow DeafLEAD’s policies and procedures.

• Believe in DeafLEAD’s philosophy and goals as stated in Summary of Organization.

• Attend all monthly agency in‑service meetings.

• Provide interpreting for training of the 988 Chat & Text crisis counselors.

• Provide interpreting for evaluations of the 988 Chat & Text crisis counselors.

• Provide interpreting for the 988 Chat & Text shifts as needed.

• Provide interpreting for training of the 988 Videophone crisis counselors.

• Provide interpreting for evaluations of the 988 Videophone crisis counselors.

• Provide interpreting.

• Provide interpreting to Advocacy & Wellness department as needed.

• Provide interpreting to all departments as needed.

• Maintain daily time sheets.

• Travel as required.

• Other duties as assigned.

Qualifications

• Must complete all required crisis line trainings (minimum 40 hours) upon hire (see Training Section below).

• Bachelor’s degree or higher in psychology, social work, or related field, or an equivalent combination of education and relevant experiencepreferred.

• Advanced or Master level interpreting certification (Missouri or National level will be accepted).

• Hold and maintain Missouri license or acquire within 3 months of employment (expenses related to acquiring Missouri license are covered by DeafLEAD).

• ASL fluency is required.

• Minimum age 18.

• Must be able to pass a background check.

• Caring and empathetic person.

• Firm understanding of Deaf culture and at least three years of experience working with the Deaf community.

• and presentation skills.

• Previous experience working in crisis management or mental health preferred.

• Exceptional English writing and reading comprehension skills.

• Basic computer literacy, including proficiency in using essential software such as Zoom, Google Chrome, and standard office applications. Must be able to learn new technological tools efficiently.

• Ability to remain calm in crisis situations.

• An ability to work with people of various backgrounds and identities (e.g., race, color, gender, ability, religion, veteran status, etc.).

• Access to reliable internet and a desktop or laptop computer that can both utilize Zoom and a web browser simultaneously (Google Chrome recommended).

• Applicants must have access to a private, secure workspace that ensures confidentiality, privacy, and freedom from external distractions.

Training

• Must complete a minimum of 40 hours of required crisis intervention training upon hire and attend all sessions without any conflicting commitments.

• Training is Monday‑to Friday from 9 AM to 5 PM CST. Upon hiring, a more detailed training agenda will be provided prior to the start of the training period. All new hires must complete DeafLEAD’s Orientation and New Hire Training, which takes place December 1st through 10th.

Schedule/Time Commitment

per week, typically during standard business hours. Because DeafLEAD provides 24/7 crisis services, occasional work outside of standard business hours — including evenings, weekends, or extended hours — may be required to support coverage and organizational needs.

Each employee will establish a “typical schedule” with their manager. When work is required outside of that schedule, employees should coordinate with their manager to adjust their hours as appropriate. Required meetings may occasionally take place outside of an employee’s typical schedule. Flexibility, both on the part of the employee and the agency, is essential to ensure high‑quality service delivery.

Technology Requirements

Technology requirements will be discussed in detail upon hire.

Work Environment

Collaborative Virtual Workspace

DeafLEAD crisis line counselors work shifts on Zoom alongside fellow counselors and shift supervisors to foster connection, engagement, and support.

Camera Requirement

During training and while on shift, staff are expected to be on camera to actively participate and engage with their peers. Since DeafLEAD fosters an inclusive environment for Deaf and hard‑of‑hearing staff, maintaining clear visibility on camera is important for communication.

Distraction‑free space

Staff should work in a dedicated, private workspace with the ability to appear on camera without the use of virtual backgrounds and free from background noise, visual distractions, and interruptions to ensure full engagement with chats, texts, and team interactions. This means working in a private space where conversations cannot be overheard, and where movement, flashing lights, or other visual distractions are minimized.

DeafLEAD is committed to creating an inclusive and accessible work environment. This role requires empathy, adaptability, and cultural awareness, particularly in supporting employees who are Deaf, Hard of Hearing, Late‑Deafened, DeafBlind, DeafDisabled, and Deaf+.

Confidentiality and Nondisclosure of Trade Secret

As a condition of employment, DeafLEAD employees are required to protect the confidentiality of DeafLEAD trade secrets, proprietary information, and confidential commercially sensitive information (e.g., financial or sales records/reports, marketing or business strategies/plans, product development, customer lists, patents, trademarks) related to DeafLEAD. Access to this information should be limited to a “need to know” basis and should not be used for personal benefit, disclosed, or released without prior authorization from management.

If you have information that leads you to suspect that employees are sharing such information in violation of this policy and/or competitors are obtaining such information, you are required to inform DeafLEAD’s PEO partner.

Violation of this policy may result in disciplinary action up to and including termination and may subject the violator to civil liability.

Inventions

Any invention created, in whole or in part, during your work hours, or from the use of equipment or facilities belonging to DeafLEAD and its PEO partner, is a “work for hire” and is the property of DeafLEAD.

If you intend to develop and maintain property rights to any invention that relates in any way to products or services of DeafLEAD, you are required to obtain a written waiver of this policy, signed by both you and the CEO of DeafLEAD.

DeafLEAD is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

DeafLEAD hires remote candidates in the following states: AL, AZ, CO, DC, FL, GA, IA, IL, IN, KS, KY, LA, MD, MN, MO, MS, NJ, NM, NV, NY, OK, SC, TN, TX, UT, VA, and WI.