American Girl NYC - Asset Protection Associate (permanent/part time under)

Mattel, Inc.and Subsidiaries; New York (NY); On-site; USD 26,174 - 27,552; Part time

Job summary

Mattel, Inc.and Subsidiaries is looking for a part-time Asset Protection Associate for its American Girl NYC store located in New York, New York. This role involves maintaining a safe environment for customers and employees while providing excellent customer service.

The ideal candidate will have experience in loss prevention or security, a valid New York security license, and be available to work evenings, weekends, and holidays.

Qualifications

• 1-2 years of relevant experience in loss prevention or security.
• Valid New York State security license required.
• Ability to work with a diverse workforce.

Responsibilities

• Maintain safety for customers and employees.
• Provide excellent customer service.
• Prevent loss of assets through surveillance.
• Serve as a safety mentor for store employees.

Skills

Customer service

Loss prevention

Security knowledge

Microsoft Office

Job description

American Girl NYC - Asset Protection Associate (Part‑Time)

Location: New York, New York – 75 Rockefeller Plaza, Zip 10019. Company: American Girl Retail.

Pay range: USD $19 – $20 per hour. Base pay will be determined based on location, skills, and experience.

Responsibilities

• Maintain a safe environment for customers, guests, and store employees by monitoring and correcting safety concerns and controlling customer traffic when needed.
• Provide external and internal customer service in a positive, friendly, and professional business manner and possess skills to diffuse escalated situations.
• Prevent loss of company assets through surveillance, conducting employee package checks and trash checks, and applying knowledge of civil and criminal laws pertaining to retail security.
• Serve as a safety mentor for store employees; lead by example.

Qualifications

• One to two years of loss prevention, law enforcement, criminal justice, military, or security experience preferred.
• Valid New York State security license required.
• Working knowledge of Microsoft Word, Excel, and Outlook preferred.
• Demonstrated ability to work with a broad and diverse workforce and customer base, including children.
• Must be available to work evenings, weekends, and holidays.

EEO Statement

Mattel is an affirmative action/equal opportunity employer and welcomes all job seekers including minorities, females, veterans, individuals with disabilities, and those of all sexual orientations and gender identities. We aim to create an inclusive workplace where everyone can thrive.