Asset Protection Associate (Part-Time)

Mattel; Chicago (IL); Presencial; USD 25 000 - 29 000; Tempo integral

Resumo da oferta

American Girl, a premium brand and subsidiary of Mattel, Inc., seeks an Asset Protection Associate at the Chicago flagship store. You will help maintain a safe store environment and safeguard assets while delivering professional customer service and guidance to team members.

The role requires availability for evening, overnight, weekend, and holiday shifts, with prior loss prevention or security experience preferred. Join a dynamic team within a renowned brand.

Qualificações

• One to two years of loss prevention, law enforcement, criminal justice, military, or security experience, preferred.
• Working knowledge of Microsoft Word, Excel, and Outlook Software programs, preferred.

Responsabilidades

• Maintain safe environment for customers and employees by monitoring safety concerns and guiding customer traffic.
• Provide customer service in a positive, professional manner and diffuse escalated situations.
• Prevent loss of assets through surveillance and checks; knowledge of civil and criminal laws pertaining to retail security.
• Serve as a safety mentor for store employees and lead by example.

Conhecimentos

Loss prevention

Security experience

Microsoft Word, Excel, Outlook

Ferramentas

Microsoft Word

Excel

Outlook

Descrição da oferta de emprego

CREATIVITY IS OUR SUPERPOWER.

It’sour heritage andit’salso our future. Because wedon’tjust make toys. We create innovative products and experiences that inspire fans, entertainaudiencesand develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard—when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers

Don’tmeet every single requirement?At Mattel we are dedicated to building a diverse and inclusive workplace, so ifyou’reexcited about thisrolebut yourpast experiencedoesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

The Team:

The American Girl Retail team is integral in providing lifetime memories to American Girl fans and0their families. Our experiential retail stores provide shopping destinations like no other. This requires Innovation, Collaboration,and Execution from all who are a part of this division. Our in-store experiences range depending on location from Girl and Doll Salons, Full-Service Restaurants, Personal Shopping, Ear Piercing (Girl and Doll), hosting Parties/Celebrations to name a few. Expect a dynamic and fast-paced role where you get to make decisions thatimpactthe team as well as our customers.

The Opportunity:

TheAsset Protection Associateislocatedat the AG Retail FlagshipChicagolocation and reports directly to theRetail Asset Protection Manager. This positionis responsible formaintaininga safe environment for American Girl customers and employees,as well assafeguarding company assets.The individual weseekmust beable to multi-task, haveoutstanding communication skills, andexhibita high levelof compassion and understanding whilemaintaininga professional detachment.

What Your Impact Will Be:

• Maintain safe environment for American Girl customers/guests and store employees by monitoring/correcting safety concerns and controlling/guiding customer traffic when needed.

• Provide external and internal customer service in a positive, friendly, and professional business manner and the skill set to diffuse escalated situations.

• Prevent the loss of company assets through surveillance, conducting employee package checks and trash checks and is knowledgeable of civil and criminal lawspertaining toretail security.

• Serve as a safety mentor for store employees,leadby example.

WhatWe’reLooking For:

• Must be availabletowork evening, overnight, weekend, and holiday shifts.

• One to two years of loss prevention, law enforcement, criminal justice, military, or security experience, preferred.

• State specific license, if applicable.

• Working knowledge of Microsoft Word, Excel, and Outlook Software programs, preferred.

• Demonstrated abilityworkingwith a broad and diversework forceand customer base, including working with children, preferred.

How We Work:

American Girl is subsidiary of Mattel, a purpose driven company aiming to empower generations to explore the wonder of childhood and reach their full potential. We live up to our purpose employing the following behaviors:

• We collaborate:Being a part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results. Partnership is ourprocessand our collective capabilitiesisour superpower.

• We innovate:At Mattel we always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization, you can always make a difference and haverealimpact. We welcomenew ideasand value new initiatives that challenge conventional thinking.

• We execute:Weare a performance-driven company. We strive for excellence and are focused on pursuing best-in-class outcomes. We believe in accountability and ownership and know that our people are at their best when they are empowered to create and deliver results.

Who We Are:

American Girl is a premium brand for girls and awholly-ownedsubsidiary of Mattel, Inc. (NASDAQ:MAT, www.mattel.com), a leading global toy and family entertainment company and owner of one of the most iconic brand portfolios in the world. We engage consumersand fans through our franchise brands, including Barbie, Hot Wheels, Fisher-Price, American Girl, Thomas & Friends, UNO, Masters of the Universe, Matchbox, Monster High, MEGA and Polly Pocket, as well as other popular properties that we own or license in partnership with global entertainment companies. Our offerings include toys, content, consumer products, digital and live experiences. Our products are sold in more than 195 countries in collaboration with the world’s leading retail and ecommerce companies.

Mattel is recognized as a Great Place to Work™ and as one of Fast Company’s Best Workplaces for Innovators in 2022.
Visit us at https://jobs.mattel.com/ and www.instagram.com/MattelCareers.
Mattel is an Affir…

The pay range for this position is between $18 and $21.15 per hour. The pay range is indicative of projected hiring range, however base pay will be determined based on a candidate’s work location, skills and experience.Mattel offers competitive total pay programs, comprehensive benefits, and resources to help empower a culture where every employee can reach their full potential.