American Express Work From Home Jobs, Amex Remote Jobs @ Get Dream Job

American Express; Phoenix (AZ); Hybrid; USD 28,000 - 41,000; Full time

Benefits offered by this job

Competitive salary

Retirement savings plan

Health and life insurance

Parental leave

Job summary

American Express is seeking an Analyst, Business Systems in Phoenix, USA. The role focuses on analyzing business needs, documenting requirements, and supporting the online travel platform.

You will monitor KPIs and coordinate with management to keep the system aligned with strategic goals. The ideal candidate holds a Bachelor's in a STEM field with 5 years in web-based applications, web design and data analysis, plus hands-on experience with data visualization and root-cause analysis.

Qualifications

• Bachelors degree in CS/engineering/IS or related STEM field.
• 5 years of experience in web-based apps, web design and data analysis.
• Experience with data visualization tools and root cause analysis.

Responsibilities

• Perform business needs analysis and document new requirements for company systems.
• Review KPIs for website updates and align with management recommendations.
• Drive resolution of production issues across teams and report on site issues.
• Collaborate with release managers to ensure defects are resolved.

Skills

Data visualization

Root cause analysis

Web-based applications

Web design

Education

Bachelor's degree in CS/Engineering/IS

Tools

C

DB2

Hibernate

Hive

Java

JBoss

Oracle

Rally

RDBMS

ServiceNow

SQL

Teradata

Job description

Job Responsibilities: Analysts, Business Systems Salary: $20-30/Hour Company: American Express Location: USA Educational Requirements: Bachelor's Degree

Full Job Description

American Express travel-related roles require Analysts, Business Systems to perform business needs analysis, define business needs, and document new business requirements for company systems, including American Express' online travel platform. Review and evaluate key performance indicators for website updates, keep the platform in line with the recommendations given by the management team. Drives resolution of critical production issues across functional teams, and tracks and reports on website issues affecting platform performance. Increase productivity issues by focusing on impact, weight, and related data, helping managers make the right business decisions. Interact with the release manager of each technical partner to ensure defects are properly resolved.

This position requires a bachelor's degree in computer science, engineering, information systems, or a related STEM field, with 5 years of successful experience in web-based applications, web design and data analysis. Experience will include a minimum of:

• 1 year experience with data visualization tools
• 1 year of experience in the production of queues and assigning service tickets to support auditors
• 1 year of experience identifying tools and processes to improve accessibility and efficiency for customers
• 1 year of experience in root cause analysis, as well as web application development, support and testing, including User Acceptance Testing (UAT)
• 1 year experience in C, DB2, Hibernate, Hive, Java, JBoss, Oracle, Rally, RDBMS, relational databases, ServiceNow, SQL and Teradata

Telecommuting is available up to 3 days a week. Work Location: Phoenix, Arizona

Benefits

• Competitive salary
• Exciting money
• 6% Company Match and Retirement Savings Plan
• Free financial training and financial support
• Comprehensive health, dental, vision, life insurance and disability benefits
• 20+ weeks of paid parental leave for all parents, regardless of gender, available for pregnancy, adoption or childbirth.
• Free access to the Global Wellness Center site staffed by nurses and doctors (subject to availability)
• Free and confidential mental support through our Healthy Minds program
• Opportunities for career development and training

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