American Express Part Time Customer Support Jobs @Remote

American Express; Austin (TX); Remote; USD 34,095 - 48,560; Part time

Benefits offered by this job

401(k) match

Financial counseling

Healthcare benefits

Amex Flex

Parental leave 20+ weeks

Career advancement

Job summary

American Express is seeking a part-time Customer Care Professional in Austin to handle inbound calls, assist entrepreneurs, and recommend SBS items. You will provide high-quality service while building product knowledge and guiding customers through decisions.

The role requires at least two years of client support and sales experience; a high school diploma is required, and a bachelor's degree is preferred.

Qualifications

• Client support experience (two years or more).
• Demonstrated progress in a client care and sales climate (two years or more).
• Experience purchasing or other related private company experience.
• Secondary school certification or comparable required.
• Bachelor’s degree (preferred).

Responsibilities

• Administration inbound calls while drawing in and talking with entrepreneurs and leaders, find out about their necessities and suggest the right American Express SBS items.
• Convey elevated degrees of item and administration information to plainly impart suitable item highlights, benefit and different components of American Express Private Company administrations.
• Persistently develop key selling abilities, including building compatibility, understanding client needs, dealing with protests and bringing deals to a close.
• Give unprecedented client care by answering inquiries concerning accounts in a high speed, organized client care climate.
• Report essential record data as per laid out arrangements and strategies.
• Respectability: comply to all administrative and consistent rules connected with overhauling and deals rehearses.

Skills

Client support experience

Sales environment experience

Education

High school diploma

Bachelor's degree (preferred)

Job description

Customer Care Professional (Part Time)

Location: Austin, USA
Salary: $30/hour

Position Type: Part Time Customer Support

Job Responsibilities

• Administration inbound calls while drawing in and talking with entrepreneurs and leaders, find out about their necessities and suggest the right American Express SBS items.
• Convey elevated degrees of item and administration information to plainly impart suitable item highlights, benefit and different components of American Express Private Company administrations.
• Persistently develop key selling abilities, including building compatibility, understanding client needs, dealing with protests and bringing deals to a close.
• Give unprecedented client care by answering inquiries concerning accounts in a high speed, organized client care climate.
• Report essential record data as per laid out arrangements and strategies.
• Respectability: comply to all administrative and consistent rules connected with overhauling and deals rehearses.

Qualifications

• Client support insight (two years or more).
• Demonstrated progress in a client care and deals climate (two years or more).
• Experience purchasing or other related private company experience.
• Secondary school confirmation or comparable required.
• Bachelor’s degree (preferred).

Working Hours

Monday-Sunday, 7:00 AM EST - 1:00 AM EST.

Benefits

• Base compensation at $30/hour.
• Extra motivators and incentives.
• 6% organization match on retirement reserve funds plan.
• Free monetary instructing and monetary prosperity support.
• Comprehensive clinical, dental, vision, and other benefits.
• Adaptable work game plans and timetables with cross-breed and virtual choices (Amex Flex).
• 20+ weeks paid parental leave for all guardians.
• Free admission to worldwide on-location health focus set-up with attendants and specialists (contingent upon area).
• Free and secret guiding help through the Solid Personalities Program.
• Professional advancement and open doors.

Equal Opportunity Statement

American Express is an equal opportunity employer. We are an open‑door manager and settles on business choices regardless of race, variety, religion, sex, sexual direction, orientation character, veteran status, handicap status, age, or other status safeguarded by regulation.