Amended Tax Returns Specialist

Paycor; City of Rochester (NY); On-site; USD 34,000 - 54,000; Full time

Benefits offered by this job

Medical coverage

401(k) + employer match

Tuition reimbursement

Adoption assistance

Paid time off

Job summary

Paychex is hiring to research and resolve penalty notices within Operating Risk, supporting the Paycor Tax Team with amendment processing. The role involves reviewing original tax returns, preparing amended returns, and ensuring compliance with IRS regulations.

Strong attention to detail, team collaboration, and proficiency in MS Office are essential. We value accuracy, cross-department communication, and the ability to manage a high-volume workload while maintaining quality.

Qualifications

• Associate’s Degree required.
• Bachelor’s Degree preferred.
• 1 year of prior Accounting, Business or Paycor experience preferred.
• 2+ years Payroll/Tax experience preferred.
• Detail- and accuracy-oriented with strong organizational, problem-solving, and analytical skills.
• Able to work in a team environment as well as independently.
• Proven ability to work in a fast-paced, high-volume environment.
• Proficient with Microsoft Office, including Outlook and Excel.

Responsibilities

• Review and analyze original tax returns and supporting documentation to determine amendment requirements.
• Prepare and process amended federal, state, and local tax returns accurately.
• Research tax law changes and regulations related to amended return filings.
• Identify, investigate, and resolve discrepancies, errors, or missing information.
• Communicate with taxpayers, tax professionals, and internal departments to obtain required documentation.
• Maintain productivity and quality standards while managing a high-volume workload.
• Document case activity and maintain accurate records in designated systems.
• Monitor amended return inventory and prioritize work to meet service level commitments.
• Respond to inquiries regarding amended return status, adjustments, and outcomes.
• Ensure compliance with company policies, IRS guidelines, and applicable state tax regulations.

Skills

Detail oriented

Organizational skills

Analytical

Communication skills

Team player

Education

Associate's Degree

Bachelor's Degree

Tools

Microsoft Office

Excel

Outlook

Job description

Paychex is hiring to research and resolve penalty notices within Operating Risk, supporting the Paycor Tax Team with amendment processing. The role involves reviewing original tax returns, preparing amended returns, and ensuring compliance with IRS regulations.

Strong attention to detail, team collaboration, and proficiency in MS Office are essential. We value accuracy, cross-department communication, and the ability to manage a high-volume workload while maintaining quality.