Ambulatory Surgery Office Supervisor

WVU Medicine; Weirton (WV); On-site; USD 52,000 - 76,000; Full time

Job summary

WMCP WMC Physician Practices in Weirton, WV, seeks a supervisor to coordinate ambulatory office activities and staff. The role covers daily patient care coordination, service quality, and adherence to policies within a clinical setting.

The position requires a high school diploma, BLS certification within 30 days, and 3 years of health care experience. 40-hour weeks, day shift, exempt, based in Weirton, WV.

Qualifications

• High school diploma or equivalent.
• Obtain Basic Life Support certification within 30 days of hire date.
• Three (3) years of health care experience.

Responsibilities

• Supervises and coordinates activities related to patient care activities within the ambulatory office.
• Provides daily supervision to staff to ensure prompt and courteous service to patients, visitors, physicians and co-workers.
• Monitors daily operations to help ensure adherence to documented administrative and departmental policies and procedures.
• Provides coaching and counseling to staff based upon performance management principles.
• Identifies on-going continuing education needs of employees.
• Keeps staff informed of processes, policies and other changes through continuous communication.
• Gathers statistics, completes reports and performs other duties as scheduled or requested.
• Communicates status of daily operations to Manager or Director and reports problems hindering workflow promptly.
• Handles patient/family or staff complaints, investigates complaints and makes recommendations on resolution.
• Coordinates resolution of problems with other departments as monitored by Manager or Director.
• Organizes and executes daily tasks to achieve productivity, accountability and efficiency.
• Maintains functional knowledge of operational areas and can step into staffing as needed.
• Ensures patient satisfaction is met and reported to Manager or Director.
• Assists with annual budget process.
• Selects, hires, manages and evaluates employees on a continuous basis.

Skills

Leadership

Communication

Education

High school diploma or equivalent

Basic Life Support certification

Job description

WMCP WMC Physician Practices in Weirton, WV, seeks a supervisor to coordinate ambulatory office activities and staff. The role covers daily patient care coordination, service quality, and adherence to policies within a clinical setting.

The position requires a high school diploma, BLS certification within 30 days, and 3 years of health care experience. 40-hour weeks, day shift, exempt, based in Weirton, WV.