Ambulatory Service Representative - Pedi Dental

CHRISTUS Children's; San Antonio (TX); On-site; USD 32,000 - 46,000; Full time

Job summary

CHRISTUS Children’s Hospital is seeking an administrative specialist to support patient appointments, procedures, tests and related services in a fast-paced ambulatory setting. You will assess patient needs, coordinate with financial counseling, interpreter services and social services, and refer to appropriate care teams.

You will alert providers to emergent patient care needs and support a busy hospital environment.

Qualifications

• Must have high school diploma or GED.
• Proficient in software and computer systems.
• Ability to multi task and work under stressful situations.
• Effective written and verbal communication skills.
• Minimum 1 year of customer service experience.
• Experience with medical office terminology preferred.

Responsibilities

• Perform a variety of complex administrative duties for patients in ambulatory in/outpatient settings.
• Assess patients' needs including financial counseling, interpreter services and social services and refer to appropriate staff.
• Alert providers to emergent patient care needs.

Skills

Customer service

Multi-tasking

Written and verbal communication

Education

High School Diploma or GED

Tools

Software proficiency

Job description

Summary

Performs a variety of complex administrative duties for patients in need of routine and/or urgent appointments, medical procedures, tests, and associated ancillary services in an ambulatory in/outpatient setting. Assess patients’ needs, including but not limited to, financial counseling, interpreter services, social services and refers to appropriate person or area. Alerts providers to emergent patient care needs.

Summary

Performs a variety of complex administrative duties for patients in need of routine and/or urgent appointments, medical procedures, tests, and associated ancillary services in an ambulatory in/outpatient setting. Assess patients’ needs, including but not limited to, financial counseling, interpreter services, social services and refers to appropriate person or area. Alerts providers to emergent patient care needs.

The CHRISTUS Children’s Hospital, established in 1959, was the first children’s hospital in South-Central Texas. Located downtown, this 190-plus-bed hospital serves more than 70,000 children annually from San Antonio, South Texas and around the world. The hospital (in partnership with Baylor College of Medicine) is the only academic children’s hospital in San Antonio. Our highly specialized services meet the unique medical needs of children, from Pediatric and Neonatal Intensive Care to Children’s Emergency Services, the latest treatments for deformities of the spine including titanium rib implants and halo traction, a Heart Center, a specialized asthma program, a highly regarded Cancer and Blood Disorders Center, and growing maternal services to include consultation, delivery, and maternal fetal medicine.

Requirements

• High School Diploma or GED
• Proficient in software and computer systems
• Knowledgeable of business office terminology / procedures
• Ability to multi task and work under stressful situation
• Effective written and verbal communication skills
• 1+ year of customer service experience required
• Experience with medical office terminology preferred

Work Schedule

8AM - 5PM Monday-Friday

Work Type

Full Time