Ambulatory Pharmacy Operations Lead

Sutter Health; Oakland (CA); On-site; USD 61,000 - 85,000; Full time

Benefits offered by this job

Benefits package

Job summary

Sutter Health in Oakland is seeking a Pharmacy Technician lead responsible for coordinating daily operations, overseeing workflow, and supporting staffing and scheduling. The role works with pharmacy leadership to ensure regulatory compliance and high-quality patient care.

Responsibilities include quality management activities, audit readiness, documentation, and ongoing process improvements across NABP, TJC, DHS, DEA, FDA and USP standards.

Qualifications

• Knowledge of medical terminology, pharmaceutical calculations, and laws/regulations.
• Understanding of narcotic delivery procedures and different pharmacy practice settings.
• Ability to explain pharmaceutical terms clearly to diverse audiences.
• Familiarity with NABP, TJC, Title XXII, DHS, DEA, FDA and USP standards.
• Strong communication, time management, and organizational skills.
• Proficient in computer applications including Word, Excel, Outlook and related software.
• Ability to perform basic dosage calculations and prioritize tasks within SOPs.
• Ability to work independently or in a team while handling interruptions.
• Maintain patient PHI privacy and collaborate with healthcare providers.

Responsibilities

• Coordinates daily pharmacy technician operations and staffing support.
• Oversees workflow, scheduling coordination and technician work assignments.
• Supports quality management, audits, documentation and compliance efforts.
• Assists with staffing, onboarding, and continuous process improvement.

Education

Graduation from an accredited Pharmacy Technician program

Met Board of Pharmacy requirements to obtain registration

Tools

Microsoft Office Suite

EHR/EPIC

Job description

Sutter Health in Oakland is seeking a Pharmacy Technician lead responsible for coordinating daily operations, overseeing workflow, and supporting staffing and scheduling. The role works with pharmacy leadership to ensure regulatory compliance and high-quality patient care.

Responsibilities include quality management activities, audit readiness, documentation, and ongoing process improvements across NABP, TJC, DHS, DEA, FDA and USP standards.