Ambulatory Pharmacy Technician, Lead

Sutter Health; Oakland (CA); On-site; USD 61,000 - 85,000; Full time

Benefits offered by this job

Benefits package

Job summary

Sutter Health in Oakland is seeking a Pharmacy Technician lead responsible for coordinating daily operations, overseeing workflow, and supporting staffing and scheduling. The role works with pharmacy leadership to ensure regulatory compliance and high-quality patient care.

Responsibilities include quality management activities, audit readiness, documentation, and ongoing process improvements across NABP, TJC, DHS, DEA, FDA and USP standards.

Qualifications

• Knowledge of medical terminology, pharmaceutical calculations, and laws/regulations.
• Understanding of narcotic delivery procedures and different pharmacy practice settings.
• Ability to explain pharmaceutical terms clearly to diverse audiences.
• Familiarity with NABP, TJC, Title XXII, DHS, DEA, FDA and USP standards.
• Strong communication, time management, and organizational skills.
• Proficient in computer applications including Word, Excel, Outlook and related software.
• Ability to perform basic dosage calculations and prioritize tasks within SOPs.
• Ability to work independently or in a team while handling interruptions.
• Maintain patient PHI privacy and collaborate with healthcare providers.

Responsibilities

• Coordinates daily pharmacy technician operations and staffing support.
• Oversees workflow, scheduling coordination and technician work assignments.
• Supports quality management, audits, documentation and compliance efforts.
• Assists with staffing, onboarding, and continuous process improvement.

Education

Graduation from an accredited Pharmacy Technician program

Met Board of Pharmacy requirements to obtain registration

Tools

Microsoft Office Suite

EHR/EPIC

Job description

We are so glad you are interested in joining Sutter Health!

Organization:

ABSMC-Summit Campus

Position Overview:

Coordinates daily pharmacy technician operations, including workflow oversight, staffing support, scheduling coordination, and technician work assignments. Partners with pharmacy leadership to ensure operational continuity, regulatory compliance, and high-quality patient care. Supports quality management activities, including audit readiness, documentation management, performance improvement initiatives, and ongoing compliance with local, state, federal, and organizational standards. May assist with staffing, staff training, orientation, and continuous process improvement efforts.

Job Description :

EDUCATION:

• Graduation from an accredited Pharmacy Technician program

• OR Met Board of Pharmacy requirements to obtain registration

CERTIFICATION & LICENSURE:

• PHRMTECHR-Registered Pharmacy Technician

• OR PHARMC-Certified Pharmacy Technician

• OR TCH-Pharmacy Technician

• OR PHARMI-Pharmacy Intern

TYPICAL EXPERIENCE:

• 4 year recent relevant experience

SKILLS AND KNOWLEDGE:

• Knowledge of medical terminology, generic and trade pharmaceutical names, pharmaceutical calculations and laws and regulations.

• Knowledge and understanding of different Pharmacy practice settings, including narcotic delivery and procedures.

• Knowledge and ability to identify and employ pharmaceutical and medical terms, abbreviations and symbols commonly used in prescribing, dispensing, and record keeping of medications.

• Requires a basic working knowledge of legal requirements and accreditation standards including National Association of Boards of Pharmacy (NABP), The Joint Commission (TJC), Title XXII, United States Department of Homeland Security (DHS), Drug Enforcement Administration (DEA), Food and Drug Administration (FDA) and United States Pharmacopeia (USP).

• Possess written and verbal communications skills to explain sensitive information clearly and professionally to diverse audiences, including non-medical people.

• Well-developed time management and organizational skills, including the ability to prioritize assignments and work within standardized operating procedures and scientific methods to achieve objectives and meet deadlines.

• General knowledge of computer applications, such as Microsoft Office Suite (Word, Excel, and Outlook), related pharmaceutical technology, EHR, and EPIC.

• Carry out calculations and execute basic math skills needed for common dosage determination.

• Prioritize assignments and work within standardized policies, procedures, and scientific methods to achieve objectives and meet deadlines.

• Work independently, as well as be part of the team, including accomplishing multiple tasks in an environment with interruptions. Identify, evaluate, and resolve standard problems by selecting appropriate solutions from established options.

• Ensure the privacy of each patient’s PHI.

• Identify, evaluate, and resolve standard problems by selecting appropriate solutions from established options.

• Build collaborative relationships with peers and other healthcare providers to achieve departmental and corporate objectives.

• Ability to perform basic pharmacy buyer duties.

Job Shift:

Days

Schedule:

Full Time

Shift Hours:

8

Days of the Week:

Monday - Friday

Weekend Requirements:

None

Benefits:

Yes

Unions:

No

Position Status:

Non-Exempt

Weekly Hours:

40

Employee Status:

Regular

Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.

Pay Range is $44.15 to $61.81 / hour

The posted pay range is based on the position's primary work location. Candidates who reside and work outside of that location may be subject to a different pay range based on their work location. Candidate starting salaries consider multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.