Ambulatory Patient Services & Financial Aid Specialist

Alameda Health System; Oakland (CA); On-site; USD 44,000 - 62,000; Part time

Job summary

Alameda Health System in Oakland, CA seeks a Patient Services Representative-Ambulatory to support ambulatory care registrations, financial screening, and enrollment in assistance programs. The role involves patient interaction, insurance verification, and data entry in EHR systems to ensure accurate billing and coordinated care.

The PSR will assist with scheduling, patient education, and referrals, contributing to a patient-centered ambulatory team and supporting various clinics as needed.

Qualifications

• High School diploma or equivalent.
• Experience using computers and telephone systems.
• Bilingual preferred.
• Ability to learn clinic registration workflows.

Responsibilities

• Register and pre-register for ambulatory care; interview patients for billing and financial screening.
• Explain financial obligations and process payments; verify insurance eligibility.
• Assist with enrollment in financial assistance programs and health coverage.
• Enter data into EHR and generate reports on census and billing.
• Provide patient education and referral processing for timely care.

Skills

Customer service

Registration

Insurance verification

Ambulatory care

Education

High School diploma or equivalent

Job description

Alameda Health System in Oakland, CA seeks a Patient Services Representative-Ambulatory to support ambulatory care registrations, financial screening, and enrollment in assistance programs. The role involves patient interaction, insurance verification, and data entry in EHR systems to ensure accurate billing and coordinated care.

The PSR will assist with scheduling, patient education, and referrals, contributing to a patient-centered ambulatory team and supporting various clinics as needed.