Ambulatory Operations Leader — Data-Driven & People-First

Kaiser Permanente; Portland (OR); On-site; USD 120,000 - 180,000; Full time

Job summary

Kaiser Permanente in Portland seeks a leader to oversee ambulatory operations, driving initiatives to improve patient care and align with organizational goals. You will design reports, manage HR processes, and ensure regulatory compliance while maintaining budget and payroll responsibilities.

You will lead multidisciplinary teams, implement emergency preparedness programs, and translate data into actionable operational plans that improve efficiency and care delivery.

Qualifications

• Minimum two (2) years in a leadership role with or without direct reports.
• Minimum two (2) years of customer or member/patient service experience.
• Bachelor's degree in a business, nursing, health care, or directly related field OR six (6) years of experience in business operations, clinical health care, or a directly related field.

Responsibilities

• Develops and mentors team members; drives performance improvements and coaching.
• Translates business plans into tactical actions and manages budgets and resources.
• Manages ambulatory operations to support patient care and implements strategic initiatives.
• Establishes standardized care delivery through partnerships with physicians and cross-functional teams.

Skills

Ambiguity management

Attention to detail

Business knowledge

Communication

Critical thinking

Leadership

Problem solving

Strategic thinking

Teamwork

Team building

Decision making

Influencing others

Cross-group collaboration

Learning agility

Education

Bachelor's degree in business/health care

Tools

Microsoft Office

HR systems

Job description

Kaiser Permanente in Portland seeks a leader to oversee ambulatory operations, driving initiatives to improve patient care and align with organizational goals. You will design reports, manage HR processes, and ensure regulatory compliance while maintaining budget and payroll responsibilities.

You will lead multidisciplinary teams, implement emergency preparedness programs, and translate data into actionable operational plans that improve efficiency and care delivery.