Ambulatory Operations Director

Kaiser Permanente; Longview (WA); On-site; USD 150,000 - 230,000; Full time

Job summary

Kaiser Permanente in Longview, WA, seeks an executive to direct ambulatory operations, aiming to optimize patient care and align with KP strategic goals. You will lead cross-functional teams, manage budgets, and drive standardized care delivery across KP facilities.

Responsibilities include developing long-term plans, guiding data-driven improvements, and communicating with senior leadership on performance metrics and program outcomes.

Qualifications

• Minimum two years of experience managing operational or project budgets.
• Minimum two years of leadership experience with direct reports.
• Minimum five years of customer or member/patient service experience.
• Bachelor’s degree in a business, nursing, health care, or related field with 7+ years in operations or a related field OR 10+ years in operations/healthcare.

Responsibilities

• Direct ambulatory operations to optimize patient care and align with KP strategy.
• Develop strategy with stakeholders to drive business value and monitor performance.
• Oversee budgets, expenditures, and financial performance against plans.
• Ensure standardized care delivery by collaborating with physicians and clinical leaders.
• Lead data gathering, analysis, and long-term planning across departments.
• Consult with senior management to identify performance metrics for improvement projects.

Skills

Ambiguity management

Attention to detail

Business knowledge

Communication

Decision making

Leadership

Problem solving

Strategic thinking

Team building

Stakeholder management

Education

Bachelor's degree in business, nursing, health care, or related field

Tools

Microsoft Office

Information Systems

Job description

Kaiser Permanente in Longview, WA, seeks an executive to direct ambulatory operations, aiming to optimize patient care and align with KP strategic goals. You will lead cross-functional teams, manage budgets, and drive standardized care delivery across KP facilities.

Responsibilities include developing long-term plans, guiding data-driven improvements, and communicating with senior leadership on performance metrics and program outcomes.