Ambulatory Nurse RN - Care Coordinator, Remote Training

Santa Barbara Cottage Hospital; United States; Remote; USD 65,000 - 85,000; Part time

Job summary

Rural Health Group is seeking a Registered Nurse (RN) to support ambulatory care across multiple clinics in the central region. The role emphasizes efficient clinical documentation, results review, and coordination of care with providers, pharmacies, and insurers.

The ideal candidate will have NC RN licensure, 2+ years of outpatient experience, and strong communication skills. Remote options may be available after training; bilingual abilities are a plus.

Qualifications

• Current NC Registered Nurse (RN) licensure in good standing is required.
• Minimum two years of experience as nurse in outpatient, community/health, critical care or emergency care.
• Experience using electronic health records (EHR); must quickly learn eClinicalWorks.

Responsibilities

• Respond to incoming patient phone calls, portal messages, and clinical inquiries.
• Assess patient concerns and route urgent issues to the appropriate provider.
• Provide patient education regarding medications, treatment plans, and follow-up care.
• Document all patient interactions accurately in the electronic health record (EHR).
• Process prescription refill requests according to established protocols.
• Coordinate with pharmacies regarding prescription clarifications.
• Investigate and resolve medication access issues including prior authorizations, insurance denials, formulary restrictions.
• Review incoming laboratory and diagnostic reports.
• Communicate normal and provider-reviewed results to patients.
• Coordinate follow-up testing and appointments when indicated.
• Track outstanding results and ensure provider review.
• Maintain a tracking system for high-risk and abnormal test results, ensuring timely follow-up, provider escalation, patient communication, and documentation of outcomes.
• Manage and maintain patient records within the EHR system.
• Complete clinical forms and medical documentation.
• Support providers with patient care coordination and workflow management.
• Monitor patient follow-up needs and identify care gaps.

Skills

Good Judgment

Communication/Customer Service/Team7s

Passion

Honesty

Responsibility

Job-Specific Skill Set

Education

NC RN Licensure

Job description

Rural Health Group is seeking a Registered Nurse (RN) to support ambulatory care across multiple clinics in the central region. The role emphasizes efficient clinical documentation, results review, and coordination of care with providers, pharmacies, and insurers.

The ideal candidate will have NC RN licensure, 2+ years of outpatient experience, and strong communication skills. Remote options may be available after training; bilingual abilities are a plus.