Ambulatory Medical Assistant: Patient Care Specialist

Orlando Health, Inc.; Orlando (FL); On-site; USD 36,000 - 48,000; Full time

Job summary

Orlando Health, Inc. seeks a Medical Assistant to perform patient care under physician or APP direction in an ambulatory setting.

Responsibilities include gathering patient data, preparing for examinations, and assisting with procedures, with strict adherence to policies and infection control standards. Requirements include a high school diploma or equivalent, MA training from an approved program, and active BLS; additional MA certifications may be required or accepted.

Qualifications

• High school diploma or equivalent required.
• Medical Assistant training from an approved program required.
• 1 year MA experience in patient care may substitute training.
• BLS Healthcare Provider Certification required or maintained.
• Multiple MA certifications may be accepted if applicable.

Responsibilities

• Accountable to leadership for operational issues.
• Support quality initiatives and clinical outcomes improvements.
• Communicate professionally with patients and families.
• Collaborate with administrative and operations staff.
• Gather patient data through interviews and observations.
• Assist patients and families with exam preparation.
• Assist physician or APP during examinations and procedures.
• Document data, treatments, and education in EMR per policy.
• Schedule specialty testing or consultations as needed.
• Handle calls using clinical judgment and professionalism.
• Enter orders into EMR under provider direction.
• Comply with Orlando Health policies and infection control standards.
• Maintain attendance per policy and regulatory standards.
• Demonstrate age-appropriate knowledge and compliance with laws.

Skills

Interpersonal communication

Professional communication

Team collaboration

Education

High school diploma or equivalent

Medical Assistant training from an approved technical school

1 year MA work experience in patient care

Job description

Orlando Health, Inc. seeks a Medical Assistant to perform patient care under physician or APP direction in an ambulatory setting.

Responsibilities include gathering patient data, preparing for examinations, and assisting with procedures, with strict adherence to policies and infection control standards. Requirements include a high school diploma or equivalent, MA training from an approved program, and active BLS; additional MA certifications may be required or accepted.