Ambulatory EHR Solutions Analyst

Duke Careers; Durham (NC); On-site; USD 85,000 - 120,000; Full time

Job summary

Duke Health Technology Solutions is seeking an Application Analyst for Ambulatory Solutions. The role focuses on developing, deploying, training, and supporting the Maestro Care EHR across ambulatory workflows, including EpicCare Ambulatory and related modules.

You will collaborate with Epic and Maestro Care teams, provide end-user training, participate in on-call rotations, and support clinics within Duke Health.

Qualifications

• Epic certification and proficiency as defined by management.
• Interprets and analyzes systems and data with supervision.
• Provides end-user training and knowledge transfer.

Responsibilities

• Develops, deploys, trains, and supports Maestro Care EHR across ambulatory workflows.
• Collaborates with Epic/Maestro Care teams to plan deployment tasks and testing.
• Provides on-call production support and issue resolution.
• Coordinates training for end-users and clinic staff.
• Reviews specifications and supports feature enhancements over time.

Skills

Epic certification

EHR deployment

Clinical workflow interpretation

User training

On-call support

Tools

Maestro Care

Epic Systems

NOVA

Haiku/Canto

Job description

Duke Health Technology Solutions is seeking an Application Analyst for Ambulatory Solutions. The role focuses on developing, deploying, training, and supporting the Maestro Care EHR across ambulatory workflows, including EpicCare Ambulatory and related modules.

You will collaborate with Epic and Maestro Care teams, provide end-user training, participate in on-call rotations, and support clinics within Duke Health.