Ambulatory Clinical Operations Manager- HemOnc Infusion

IU Health; Carmel (IN); On-site; USD 90,000 - 120,000; Full time

Job summary

Indiana University Health is seeking an Ambulatory Clinical Operations Manager for Hem/Onc Infusion to lead daily patient care operations, resources, and a defined clinic. This onsite role supports quality, teamwork and patient outcomes.

This position is Monday–Friday day shift with occasional evenings and on-call weekends/holidays; ideal candidates have infusion or ambulatory leadership experience and strong collaboration skills.

Qualifications

• Requires knowledge in business applications.
• Requires ability to plan and manage the utilization of resources.
• Requires knowledge of growth and development over the life span.
• Requires knowledge to provide age-appropriate patient care.
• Requires ability to lead work groups and promote teamwork.
• Requires application of personnel policies and procedures.
• Requires effective written and verbal communication skills.
• Requires strong customer service and interpersonal skills.
• Requires initiative and objective-focused mindset.
• Requires a nursing degree and active RN license (IN) with BLS; NLC may be acceptable.

Responsibilities

• Manage the daily operations of patient care and resources in a defined program or clinic.
• Lead and develop ambulatory Infusion operations with emphasis on quality and safety.
• Oversee staffing, scheduling, and performance of approximately 35 direct reports.
• Collaborate with leaders across Infusion and Hem/Onc to drive outcomes.

Skills

Business applications

Resource management

Lifespan development

Age-appropriate care

Group leadership

HR policies

Written communication

Verbal communication

Customer service

Teamwork

Initiative

Interpersonal skills

Analytical skills

Education

Bachelor’s degree in Nursing

Active RN license (Indiana)

NLC RN license

BLS certification

Advanced life support certifications

Job description

Overview

Ambulatory Clinical Operations Manager- HemOnc Infusion

Our leaders shape strategic initiatives, develop passionate teams, and work to improve health outcomes.They advance our mission and exemplify excellence, compassion, teamwork and purpose in all that they do.

Indiana University Health is seeking individuals who embody these values to join our Hematology Oncology leadership team in the role of Ambulatory Clinical Operations Manager.

This position exists to manage the daily operations of patient care and resources in a defined patient care program, area or clinic. The scope of accountability for the specific responsibilities varies related to individual unit and program needs.

This is a fully onsite role Monday-Friday day shift with occasional rounding to evenings and on call rotation for weekends and holidays. Ideal candidates will have leadership, infusion, or ambulatory experience.

Key Relationships

Reports to: Clinical Operations Director

Direct Reports: 35

Key Relationships: Metro Infusion Leaders, Schwartz Clinic Managers, Medical Directors, SPA Leadership

Candidate Qualifications

Candidates for the position will be evaluated according to the following criteria and competencies.

• Requires knowledge in business applications.
• Requires ability to plan and manage the utilization of resources.
• Requires knowledge of the principles of growth and development over the life span.
• Requires knowledge and skills necessary to provide care appropriate to the age and development levels of the patients served.
• Requires ability to facilitate and lead work groups.
• Requires ability to apply the organization personnel policies and procedures.
• Requires effective written and verbal communication skills.
• Requires strong customer service skills.
• Requires ability to promote teamwork and build effective relationships.
• Requires ability to take initiative and meet objectives.
• Requires a high level of interpersonal; problem solving and analytical skills. Requires Bachelors degree in Nursing at time of hire effective February 24, 2013.
• Requires an active Registered Nurse (RN) license in the state of Indiana or an active Nurse Licensure Compact (NLC) RN license.
• Basic Life Support certification required. Other advanced life support certifications may be required per unit/department specialty according to patient care policies.

Indiana University Health isunlike any other healthcare system and we're looking for team members who share the things that matter most to us. IU Health leaders play a crucial role in advancing the mission of our organization and inspiring teams to make a meaningful difference in the lives of patients. As one of Indiana’s largest employers and the most comprehensive medical system in the state, our vision is to lead the transformation of healthcare through quality, innovation and education, and make Indiana oneof the nation’s healthiest states.

IU Health is the largest health system in Indiana with nearly 40,000 team members, 16 hospitals and $8.64 billion in operating revenue. The system’s programs in cancer, cardiovascular, neuroscience, orthopedics, pediatrics and transplants have received national recognition for quality patient care. IU Health, in partnership with the Indiana University School of Medicine, bring together highly skilled physicians, researchers, and educators into close collaboration to provide world-class care for children and adults and improve the health of patients and communities across Indiana.

Indiana University Health is dedicated to a fair hiring process and is committed to equal opportunity and nondiscrimination for all individuals, regardless of age, color, disability, ethnicity, marital status, national origin, race, religion, gender identity, expression, sexual orientation, or veteran status.