Ambulatory Clinical Case Manager

SUNY Upstate Medical University; City of Syracuse (NY); On-site; USD 85,000 - 110,000; Full time

Job summary

SUNY Upstate Medical University in Syracuse, NY is seeking an Ambulatory Clinical Case Manager to coordinate patient care across the ambulatory continuum. The role emphasizes ensuring the right care at the right time and understanding hospital and post-discharge service options.

Minimum qualifications include NYS RN licensure, a nursing-related bachelor's degree (or ASN with BSN progression), and 3–5 years of acute/transition/chronic care RN experience, plus CPR-BLS certification.

Qualifications

• NYS licensed RN required.
• Bachelor's degree in Nursing or healthcare-related field required.
• Minimum 3 years of acute care RN or RN/case management experience; or 5 years with an Associate degree.
• If holding an Associate degree, must be enrolled in a BSN program with anticipated graduation within 2 years; temporary appointment until BSN is received.
• CPR-BLS certification from AHA/Red Cross required by time of appointment.

Responsibilities

• Coordinate and facilitate patient care across the continuum to achieve optimal outcomes.
• Provide comprehensive ambulatory care coordination and ensure appropriate services are accessed.
• Demonstrate working knowledge of hospital and post-discharge services available.
• Support scheduling and care transitions as part of the care coordination team.

Skills

RN licensure NYS

Bachelors in Nursing or healthcare

Acute care RN experience

CPR-BLS certification

Education

Bachelor's degree in Nursing or healthcare-related field

Associate degree in Nursing

BSN enrollment with anticipated graduation within 2 years

Job description

Job Summary:

The Ambulatory Clinical Case Manager's primary responsibility is to facilitate and coordinate patient care across the continuum to achieve optimal clinical outcomes and efficient utilization of healthcare services. This role focuses on providing comprehensive care coordination for patients in the ambulatory setting, ensuring that each individual receives the right care at the right time, in the right setting. It is essential that the case manager possess a working knowledge of the spectrum of hospital and post-discharge services that are available.

Minimum Qualifications:

NYS licensed RN (or eligible), Bachelor's degree in Nursingor ahealthcare-related field, plus a minimum of three (3) years of acute care RN or acute care, transitional care, or chronic care RN/case management experience OR Associates degree in Nursingandfive (5) years of acute care RN or acute care, transitional care, or chronic care RN/case management experience required. *If Associate in Nursing, must beenrolled in an accredited BSN program with an anticipated graduation date within the next 2 years. Will be appointed temporarily until receipt of BSN. CPR-BLS certification from AHA / Red Cross is required by the time of appointment.

Preferred Qualifications:

Master's degree in Nursing or healthcare-related field and prior acute care case management experience preferred. General medical/surgical experience preferred; PRI certification a plus.

Work Days:

Monday-Friday, with some weekend and holiday coverage.

Message to Applicants:

RecruitmentOffice: Human Resources