Ambulatory Clinic Tech Float Urgent Care

Corewell Health; Rockford (MI); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Comprehensive benefits package

On-demand pay (Payactiv)

Discounts directory

Identity theft protection

Retirement options

Eligibility for benefits

Job summary

Corewell Health is seeking an Urgent Care Float team member to support multiple Grand Rapids and Rockford locations. You will contribute to patient flow, rooming patients, and performing vital sign checks under supervision.

The role includes EPIC In Basket duties, processing FMLA and short-term disability, and answering phones in a fast-paced environment. A High School Diploma or equivalent and BLS within 90 days are required.

Qualifications

• Assist with patient flow and basic clinical tasks under supervision.
• Room patients, collect vitals, and support minor procedures.
• Handle phone communications and administrative tasks.
• Complete EPIC In Basket processing and related duties within policy.

Responsibilities

• Provide team-based patient care support across Urgent Care sites.
• Room patients and measure vital signs to prepare for provider assessment.
• Assist in minor procedures and manage routine administrative tasks.
• Process FMLA and short-term disability paperwork; answer phones.

Skills

Teamwork

Communication

Clinical support

Education

High School Diploma or equivalent

Tools

EPIC

Job description

This position will require travel between Grand Rapids and Rockford locations.

About The Practice

No two days are the same in our Urgent Care Float role. You'll have the opportunity to work across multiple locations, caring for a wide variety of patients with diverse healthcare needs. This fast-paced environment offers constant variety, new challenges, and valuable clinical exposure.

Our team is made up of a dynamic and diverse group of professionals who thrive on collaboration, flexibility, and patient-centered care. While urgent care can be demanding, it is an excellent fit for individuals who enjoy adapting to new situations, expanding their skill set, and making an immediate impact on patient outcomes. If you are seeking a role that offers both challenge and professional growth, this is the perfect opportunity.

About Outpatient Clinics

Corewell Health operates over 300 outpatient clinics across Michigan, bringing a multitude of care options to the communities that we serve. There are over 40 different types of primary care and specialty practices, which allows those who work in these clinics the opportunity to learn and explore various interests or to specialize in one area.

Scope of work

Acts as a team member in the delivery of quality patient care under the supervision of a Provider or Registered Nurse (RN) in the examination and treatment of patients to facilitate clinic flow and provide excellent patient care. Performs basic skills per department guidelines and policies; communicate observations to members of the health care team. It will also include rooming patients, collecting vitals, and assisting in minor office procedures. EPIC In basket work. Processing FMLA and short-term Disability work. Answering phones.

Qualifications

• High School Diploma or equivalent Required
• AHA or ARC Basic Life Support (BLS) Certification Required within 90 Days

How Corewell Health cares for you

• Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.
• On-demand pay program powered by Payactiv
• Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
• Optional identity theft protection, home and auto insurance
• Traditional and Roth retirement options with service contribution and match savings
• Eligibility for benefits is determined by employment type and status

Primary Location

SITE - 2332 Alpine Ave NW - Grand Rapids

Department Name

Urgent Care Admin - Medical Group West

Employment Type

Full time

Shift

Day (United States of America)

Weekly Scheduled Hours

36.5

Hours of Work

7:45 a.m. - 8:30 p.m.

Days Worked

Variable; Monday - Friday

Weekend Frequency

Variable weekends

Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.