Ambulatory Care Nurse: Patient-Centered Care & Coordination

Wakemed; Raleigh (NC); On-site; USD 60,000 - 80,000; Full time

Job summary

WakeMed is seeking an experienced Ambulatory Care Nurse (RN) to join our outpatient team in Raleigh, NC. The ACN coordinates and manages healthcare needs, triages concerns by phone, portal, and in-person encounters, and collaborates with physicians and care teams to develop individualized plans of care for patients across the ambulatory journey.

Qualified candidates hold an active North Carolina RN license, a Bachelor's Degree in Nursing, and at least 1 year of outpatient practice.

Qualifications

• Current Registered Nurse (RN) licensure in North Carolina.
• Previous outpatient nursing experience.
• Strong clinical assessment, patient education, and care coordination skills.
• Ability to manage multiple priorities in a fast-paced ambulatory environment while providing exceptional patient service.
• Commitment to delivering care consistent with WakeMed's Wake Way to Excellence, Patient & Family Centered Care model, and professional nursing standards.

Responsibilities

• Provide nursing care management and clinical support for patients in an ambulatory setting.
• Triage patient concerns, assess symptoms, and provide evidence-based nursing guidance via phone, patient portal, and in-person encounters.
• Collaborate with physicians, advanced practice providers, and care team members to develop, coordinate, and implement individualized plans of care.
• Identify high-risk patients and proactively coordinate appropriate care, follow-up, referrals, and community resources.
• Educate patients and families regarding their conditions, treatment plans, medications, and preventive health measures.
• Serve as a communication liaison between patients, families, providers, and the interdisciplinary healthcare team.
• Promote continuity of care and support patients in achieving optimal health outcomes within the outpatient setting.

Skills

Care coordination

Triage

Patient education

Collaboration

Communication

Education

Bachelor's Degree in Nursing

Job description

WakeMed is seeking an experienced Ambulatory Care Nurse (RN) to join our outpatient team in Raleigh, NC. The ACN coordinates and manages healthcare needs, triages concerns by phone, portal, and in-person encounters, and collaborates with physicians and care teams to develop individualized plans of care for patients across the ambulatory journey.

Qualified candidates hold an active North Carolina RN license, a Bachelor's Degree in Nursing, and at least 1 year of outpatient practice.