Medical Assistant - Surgical Care & Patient Coordination

Optum; West Covina (CA); On-site; USD 22,000 - 40,000; Full time

Benefits offered by this job

Comprehensive benefits package

Incentive programs

401k contribution

Job summary

Optum's Pacific West region is hiring a Medical Assistant to provide direct patient care in a General Surgery clinic in California. You will support physicians, nurses, and office staff to deliver high-quality care and build strong patient relationships.

The role requires completion of a Medical Assistant program and BLS certification, with at least 1 year of MA experience. Primary duties include vital signs, EMR documentation, injections, EKGs, phlebotomy, and care coordination in a fast-paced

Qualifications

• Completion of a Medical Assistant program.
• BLS certification from AHA or willing to obtain by hire date.
• At least 1 year of experience as a Medical Assistant.

Responsibilities

• Delivers high-quality patient care through face-to-face, telephone, and electronic contact for examinations, treatments, monitoring, and diagnostic procedures.
• Collects and documents patient information, including vital signs, chief complaints, medications, allergies, health screenings, and other relevant information.
• Assists physicians and nursing personnel with injections, EKGs, phlebotomy, specimen collection, and other patient care procedures as directed and within scope of practice.
• Coordinates patient care, including referrals, diagnostic testing, follow-up appointments, telephone calls, and electronic messages, while documenting all actions.
• Maintains accurate and complete electronic medical records (EMR) and paper documentation, including preparing patient charts and obtaining necessary medical records.
• Prepares and cleans examination rooms, sets up instruments and equipment, and maintains infection control standards.
• Prepares, types, and assembles surgical packets, including patient demographics, physician orders, clinical notes, insurance information, and facility-specific documentation.
• Assists with surgical coordination, including procedure code verification, insurance authorizations, pre-certifications, and tracking outstanding preoperative requirements under appropriate guidance.
• Communicates with hospitals, surgery centers, patients, and internal departments to ensure timely submission of surgical documentation and coordination of care.
• Supports surgical scheduling, patient preparation instructions, procedure confirmations, and other administrative needs as assigned.
• Participates in cross-training and provides clinical or administrative support to other specialty departments based on operational needs and demonstrated competency.
• Performs additional duties as assigned in accordance with organizational standards and policies.

Skills

MA program completion

BLS certified

MA experience

Education

Medical Assistant program certificate

Job description

Optum's Pacific West region is hiring a Medical Assistant to provide direct patient care in a General Surgery clinic in California. You will support physicians, nurses, and office staff to deliver high-quality care and build strong patient relationships.

The role requires completion of a Medical Assistant program and BLS certification, with at least 1 year of MA experience. Primary duties include vital signs, EMR documentation, injections, EKGs, phlebotomy, and care coordination in a fast-paced