Ambulatory Care Assistant : Oncology Specialty Clinic

Hoag Health System; Irvine (CA); Vor Ort; USD 45.000 - 65.000; Vollzeit

Zusammenfassung

Hoag Health System is seeking an Ambulatory Care Assistant (ACA) to support clinic operations in Irvine, CA. The ACA maintains a professional environment, coordinates patient flow, schedules follow-ups, imaging, and labs, and assists with chart preparation and patient escorting.

The role may include phlebotomy and non-sterile tasks under physician supervision. Responsibilities include liaising with providers and patients, handling pre-authorization, and ensuring all records and testing are

Qualifikationen

• High school graduate or equivalent is required.
• 1+ year in a healthcare-related field and 1 year in an acute healthcare system is preferred.
• Basic knowledge of Microsoft Office Suite (Outlook, Word, Excel) and medical terminology required.

Aufgaben

• Maintain a highly professional environment in the clinic.
• Schedule follow-up visits, imaging, and lab work for patients.
• Prepare chart elements and escort patients to exam rooms; collect vital signs.
• Assist with non-clinical tasks to ensure smooth patient access and flow.
• May perform blood draw with phlebotomy certification.
• Assist physicians with non-sterile tasks and specimen collection as needed.
• Stock and organize exam rooms; assist with storage of supplies.
• Process pre-authorization and liaise between providers and patients.
• Ensure proper records and testing are completed before appointments/surgeries.
• Provide updates to clinic staff and patients for timing and workflow.

Kenntnisse

Scheduling

Patient coordination

Phlebotomy

Ausbildung

High school graduate or equivalent

Associate or Bachelor's degree in healthcare-related field

Tools

EPIC/EMR

Microsoft Office

Jobbeschreibung

Job Description

Primary Duties and Responsibilities

The Ambulatory Care Assistant (ACA) is responsible for maintaining a highly professional environment, ensuring a collaborative relationship with patients, physicians, referring physicians, non-licensed and licensed staff in the Clinic. The ACA assists with non-clinical tasks required to ensure smooth patient access and flow including scheduling patients for follow up office visits, imaging and lab work, preparation of appropriate chart elements, and escorting patient to room and collecting vital signs and patient information. May perform blood draw with phlebotomy certification. Assists physician with tasks such as removing bandages, collection of samples not requiring sterile procedures, and other non-sterile tasks. Stocks and organizes exam rooms and assists with storage of medical supplies. This position also handles the pre-authorization process and acts as a liaison between the providers and patient. The ACA works collaboratively with clinical staff to ensure all proper records are received and all appropriate testing is completed prior to appointment/surgery date. The ACA provides updates to the clinic staff and patients on timing ensuring patient flow. Performs other duties as assigned.

Qualifications

Education and Experience

Required:

• High school graduate or equivalent
• One plus years in healthcare related field and minimum one year of previous experience within an acute healthcare system environment
• Basic knowledge of Microsoft Office Suite, including Outlook, Word and Excel
• Basic knowledge of medical terminology

Preferred

• One to two years Associate or Bachelors’ degree in healthcare-related field
• Working Knowledge of EPIC or other Electronic Medical Record system ‘EMR’
• Qualified bilingual or multilingual candidates

License Required

N/A

License Preferred

N/A

Certifications Required

• Current BLS - Basic Life Support (AHA)
• State of California Certified Phlebotomy Technician I (CPTI) Certification required

About Us

Hoag Memorial Hospital Presbyterian is a nonprofit regional health care delivery network in Orange County, California, consisting of three acute-care hospitals with sixteen urgent care centers, eleven health centers and a network of more than1,800 physicians, 100 allied health members, 8,000 employees, and 2,000 volunteers. More than 30,000 inpatients and 550,000 outpatients choose Hoag each year.
For over 70 years, Hoag has delivered a level of personalized care that is unsurpassed among Orange County’s health care providers. Since 1952, Hoag has served the local communities and continues its mission to provide the highest quality health care services through the core strategies of quality and service, people, physician partnerships, strategic growth, financial stewardship, community benefit and philanthropy.
Hoag offers a comprehensive blend of health care services including six institutes providing specialized care in the areas of cancer, heart and vascular, neurosciences, women's health, orthopedics, and digestive health through our institutes.
Hoag was the highest ranked hospital in Orange County in the 2024-2025 U.S. News &World Report, the only Orange County hospital ranked in the top 10 for California. The organization was ranked the #5 hospital in the Los Angeles Metro Area and the #10 hospital in California.
To learn more about Hoag’s awards and accreditations, visit: https://www.hoag.org/about-hoag/awards-accreditations/ .
Hoag is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Hoag is committed to the principle of equal employment opportunity for all employees and providing employees with a work environment free of discrimination and harassment. Hoag hires a diverse group of people in a manner that allows them to reach their full potential in the pursuit of organizational objectives.