Ambassador Investigator: Security & Guest Experience

Entertainment Places; Chula Vista (CA); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Free park admission

Discounts on park tickets and passes

Park discounts on food, merchandise

Scholarship opportunities

Exclusive employee events

Job summary

Sesame Place in California is seeking enthusiastic Ambassadors to help create joyful, memorable experiences for guests. You will perform security-related duties, detect shoplifting, conduct surveillance, write clear reports, and support the team while upholding SEA grooming standards.

This role requires at least a high school diploma, 2 years in retail loss prevention, a valid driver’s license, CPR/AED/First Aid certification, and a flexible schedule including weekends and holidays.

Responsibilities

• Detect and contact shoplifters following the five elements of apprehension
• Perform guest surveillance to detect and deter vandalism, unauthorized vending, and sexual predators while blending in with park guests
• Conduct personnel surveillance in support of investigator or uniform security activities
• Complete written reports on all activity
• Assist in other areas of the department with tasks and duties when needed
• Consistently practices safe work habits including but not limited to use of personal protective equipment, lifting, driving, and reporting of unsafe situations.
• Consistently demonstrates courteous and professional behavior in all work aspects with all team members and guests.
• Works as part of a team to increase productivity and while providing excellent guest service.
• Provides excellent guest service to guests and employees.
• Maintains a professional appearance that meets SEA grooming standards.

Job description

Sesame Place in California is seeking enthusiastic Ambassadors to help create joyful, memorable experiences for guests. You will perform security-related duties, detect shoplifting, conduct surveillance, write clear reports, and support the team while upholding SEA grooming standards.

This role requires at least a high school diploma, 2 years in retail loss prevention, a valid driver’s license, CPR/AED/First Aid certification, and a flexible schedule including weekends and holidays.