Ambassador (h)

ABM industries; Seattle (WA); On-site; USD 24,000 - 34,000; Full time

Job summary

ABM Industries is seeking a Parking Ambassador Attendant to welcome library visitors, guide parking operations, and maintain a safe, organized environment. You will help manage traffic flow, answer questions, and ensure a positive experience for all guests.

The role requires a high school diploma (or equivalent) and good communication skills. Prior customer service or security experience is preferred; ability to work independently and as part of a team is valued.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service or public-facing experience preferred.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment; stay professional.
• Basic computer and mobile device proficiency.
• Reliable transportation and punctual attendance.

Responsibilities

• Greet and assist library patrons entering and exiting parking areas.
• Monitor parking lots and garages to ensure compliance with parking rules and regulations.
• Direct vehicle and pedestrian traffic during busy periods, special events, and peak library hours.
• Provide information regarding library entrances, parking locations, accessibility accommodations, and facility services.
• Report safety concerns, parking violations, suspicious activity, or maintenance issues to the appropriate personnel.
• Assist patrons with locating vehicles, understanding parking procedures, and navigating the property.
• Maintain a clean, safe, and professional parking environment.
• Support traffic management during emergencies or special events.
• Complete required documentation, incident reports, and daily activity logs.
• Deliver exceptional customer service while representing the library.

Skills

Communication skills

Teamwork

Professionalism

Attention to detail

Basic computer skills

Education

High school diploma or equivalent

Job description

Pay: $21.30-$21.30

The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant's experience, skills, abilities, geographic location, and alignment with market data.

The Parking Ambassador Attendant serves as the first point of contact for library visitors by providing excellent customer service, assisting with parking operations, and maintaining a safe, organized, and welcoming parking environment. This role helps ensure efficient traffic flow, assists patrons with parking-related questions, and supports a positive experience for all library guests.

• Greet and assist library patrons entering and exiting parking areas.
• Monitor parking lots and garages to ensure compliance with parking rules and regulations.
• Direct vehicle and pedestrian traffic during busy periods, special events, and peak library hours.
• Provide information regarding library entrances, parking locations, accessibility accommodations, and facility services.
• Report safety concerns, parking violations, suspicious activity, or maintenance issues to the appropriate personnel.
• Assist patrons with locating vehicles, understanding parking procedures, and navigating the property.
• Maintain a clean, safe, and professional parking environment.
• Support traffic management during emergencies or special events.
• Complete required documentation, incident reports, and daily activity logs.
• Deliver exceptional customer service while represen

• High school diploma or equivalent preferred.
• Previous customer service, parking attendant, security, or public-facing experience preferred.
• Strong communication and interpersonal skills.
• Ability to remain professional and courteous in a fast-paced environment.
• Ability to work independently and as part of a team.
• Basic computer and mobile device proficiency.
• Reliable transportation and punctual attendance.