Lead Parking Ambassador

ABM industries; Nashville (TN); On-site; USD 27,000 - 37,000; Full time

Job summary

ABM industries in Nashville is seeking an Ambassador to manage the daily parking office operations and assist with cash handling related to valet tip-outs. Responsibilities include overseeing parking supplies, selling validations, and completing daily and monthly reports while ensuring excellent customer service to clients and customers.

Role requires high school education or equivalent and a propensity for cash handling, basic arithmetic, and service-industry experience.

Qualifications

• High School education or equivalent is required.
• Experience handling cash is preferred.
• Experience in customer service or service industry is helpful.
• Knowledge of basic arithmetic is necessary.

Responsibilities

• Oversee daily parking office operations.
• Assist with cash handling related to daily tip-outs with Valet Attendants.
• Sell validations and complete daily/monthly reports.
• Make daily deposits and provide excellent customer service to clients and customers.
• Support valet and parking operations as needed; cover staff lunches when required.
• Assist with recruiting, interviews, onboarding and daily reporting.

Skills

Cash handling

Customer service

Office support

Education

High School diploma or equivalent

Job description

The Ambassador is responsible for the daily parking office operations. Also responsible for assisting with cash handling associated with daily tip outs with Valet Attendants

Generally responsible for on-site operations of the parking office. Job duties may include working closely with location staff and supervisor, overseeing parking supplies and inventory, selling validations, completing daily and monthly reports, making daily deposits, providing excellent customer service to client and customers, covering staff lunches when needed, supporting valet and parking operations as needed. Additional duties may include cash transactions associated with valet tip-outs, assisting with recruiting efforts; lining up interviews, assisting with onboarding, running daily reports; performing customer and client courtesy functions; may perform other duties to ensure productive operations, quality service, client and customer satisfaction; may perform parking attendant and parking ambassador functions. And all other duties as assigned. Further description of duties follows below and the attached supplemental pages

EDUCATION/TRAINING/LICENSE (S) REQUIRED: High School education or equivalent, previous cashier and/ or customer service training is helpful. Driver's license required for this position. EXPERIENCE/JOB KNOWLEDGE: Previous office work experience preferred. Knowledge of word processing and spreadsheets required. A history of working in the service industry, a solid employment record and previous experience handling cash preferred. Basic arithmetic skills are necessary. COMMUNICATION REQUIREMENTS: To assure compliance with many state and federal employment notice requirements, it is expected that all Company employees read and understand English sufficiently to maintain a safe and lawful work environment