Ambassador, EHS & Medical Services Lead

Entertainment Places; San Diego (CA); On-site; USD 29,000 - 40,000; Full time

Benefits offered by this job

Free park admission

Ticket discounts

Food & merchandise discounts

Scholarships

Exclusive employee events

Job summary

SeaWorld Parks & Entertainment is seeking a vigilant Health Services leader to supervise the Medical Services department. You will coordinate emergency care, ensure protocol adherence, and mentor staff across the park.

This role requires clinical EMS or hospital experience, active nurse/paramedic/EMT licensure, and strong communication. A proactive, adaptable professional is preferred for variable shifts and water-adjacent environments.

Qualifications

• Minimum 2 years of active clinical EMS or hospital experience.
• Ability to complete Health Care Provider CPR training/certification.
• Experience with OSHA programs and worker's compensation a plus.

Responsibilities

• Provide emergency and first aid care to guests and employees.
• Assist overseeing operations of Health Services Unit.
• Maintain communication with supervisor regarding status of cases and unit operations.
• Mentor new and existing staff to ensure high quality service.
• Ensure thorough injury/illness reports and appropriate follow ups.
• Adjust schedules/assignments as needed to meet demand.
• Oversee daily operations of Medical Services department.
• Ensure adherence to medical protocols and adequate staffing.
• Supervise worker’s compensation programs and relations with providers/insurers.
• Oversee park-wide medical training and drug testing programs.
• Supervise medical wellness initiatives.
• Oversee hiring, training, and development of staff.
• Plan and maintain area labor and expense budgets.
• Perform other duties as assigned.

Skills

Communication skills

Multi-tasking

Stamina/standing

Self-starter

Microsoft Office

Education

State Registered Nurse license

Paramedic license

EMT license

Tools

Microsoft Office

Job description

SeaWorld Parks & Entertainment is seeking a vigilant Health Services leader to supervise the Medical Services department. You will coordinate emergency care, ensure protocol adherence, and mentor staff across the park.

This role requires clinical EMS or hospital experience, active nurse/paramedic/EMT licensure, and strong communication. A proactive, adaptable professional is preferred for variable shifts and water-adjacent environments.