Ambassador

JLL; Wheat Ridge (CO); On-site; USD 65,000 - 73,000; Full time

Benefits offered by this job

401(k) plan with employer match

Medical, Dental & Vision Care

Paid parental leave

Paid Time Off

Daily Pay

Job summary

JLL is seeking an Ambassador to lead on-site pantry operations and hospitality at a Los Angeles client site. You will manage daily pantry activity, ensure seamless service, and act as the primary contact for food & beverage and related workplace services.

You will collaborate with the Community Manager and Experience team to deliver exceptional service, protect food safety, and uphold brand standards in a fast-paced corporate environment.

Qualifications

• 1-3 years in hospitality, food service, pantry/culinary operations, or customer service.
• Friendly, professional, and proactive service mindset.
• Strong communication skills and comfort engaging with a diverse employee and visitor population.
• Ability to manage a busy, fast-paced environment with composure.
• High school diploma; Associate’s or Bachelor’s degree preferred.

Responsibilities

• Manage daily pantry operations, stocking and inventory across locations.
• Coordinate deliveries and restocking with vendor; escalate issues as needed.
• Monitor pantry equipment for cleanliness, functionality and timely service calls.
• Maintain food safety and hygiene standards; rotate perishables and dispose expired items.
• Track pantry consumption and inventory levels; flag reorder needs.
• Support catering setup and breakdown for internal meetings and events
• Serve as onsite Experience Services contact for inquiries, issues and feedback
• Build relationships with client employees and guests for intuitive service delivery
• Monitor common area readiness: lobbies, collaboration spaces, amenity areas
• Assist Community Manager with logistics, event setup and on-site activations
• Communicate disruptions and needs to Experience team
• Identify risks and escalate to prevent security incidents

Skills

Hospitality experience

Communication skills

Microsoft Office

Adaptable in fast-paced environment

Education

High school diploma

Associate or Bachelor's preferred

Tools

Microsoft Teams

Excel

PowerPoint

Word

Outlook

Job description

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented peopleand empowering them tothrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Job Summary

The Ambassador is the primary on-site culinary and hospitality presence at a client site, responsible for managing day-to-day pantry operations and ensuring employees and guests have seamless, welcoming experience. This role serves as the main point of contact for all pantry and food & beverage services, while also supporting the Community Manager and Experience team in delivering service excellence across the workplace.

Key Responsibilities

• Manage daily pantry operations, including stocking, inventory management, and replenishment of food, beverages, and snacks across all pantry locations
• Partner with the vendor to coordinate deliveries, quality standards, and restocking schedules; escalates service issues as needed
• Monitor pantry equipment (coffee machines, refrigerators, dispensers) for cleanliness, functionality, and timely service calls
• Maintain food safety and hygiene standards, including proper rotation of perishable items and disposal of expired product
• Track pantry consumption and inventory levels, flagging reorder needs and providing usage data to the Experience team
• Support catering setup and breakdown for internal meetings and events as needed
• Serve as an onsite Experience Services contact for client employee inquiries, issues, troubleshooting, and feedback related to pantry and workplace services
• Build meaningful, lasting relationships with client employees and guests for intuitive service delivery
• Monitor and maintain common area readiness, including lobbies, collaboration spaces, and amenity areas
• Support Community Manager with programming logistics, event setup, and on-site activations
• Communicate service disruptions, feedback, and operational needs to the Experience team
• Identify potential risks and escalat... as appropriate to ensure no security incident or disruption to operations

Qualifications

• 1-3 years of experience in a hospitality, food service, pantry/culinary operations, or customer service role; prior experience with corporate pantry programs a plus
• Friendly, professional, and proactive service mindset
• Strong communication skills and comfort engaging with a diverse employee and visitor population
• Ability to manage a busy, fast-paced environment with composure
• Proficient in Microsoft Office Suite (Teams, Excel, PowerPoint, Word, Outlook)
• High school diploma; Associate’s or Bachelor’s degree preferred

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Expected compensation for this position:

65,000.00 – 73,000.00 USD per year

Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

On-site – Los Angeles, CA

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits include:

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

California Residents only