Ambassador
LAZ Parking
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Benefits offered by this job
Job summary
LAZ Parking is seeking a Parking Ambassador in Denver to deliver outstanding customer service and keep our facility clean, safe, and well-operated. You will greet customers, handle parking payments, and support daily operations in an active outdoor environment.
No prior parking experience is required as paid training will be provided. We offer full-time benefits, uniform provision, and opportunities for growth within a national leader in parking services.
Qualifications
- Customer service experience required.
- Ability to communicate effectively in English.
- The City of Denver requires that all candidates pass an English proficiency exam.
- Strong interpersonal and customer service skills.
- Ability to work independently and manage multiple tasks.
- Reliable transportation to and from work.
- Ability to understand and follow company policies and procedures.
Responsibilities
- Welcome customers with a friendly, professional attitude and resolve issues.
- Process monthly parking payments and related transactions.
- Complete required reports and documentation accurately.
- Maintain parking equipment and report issues promptly.
- Support daily parking operations following policies and procedures.
- Direct traffic and maintain a safe, welcoming environment.
Skills
Job description
At LAZ Parking, our Ambassadors are more than parking professionals-they are the first friendly face customers see when they arrive and often the last impression they take with them. Every interaction matters.
If you enjoy helping people, working outdoors, staying active, and being part of a supportive team, this could be the perfect opportunity for you. Join a company that values customer service, promotes career growth, and invests in its team members.
As an Ambassador, you play a vital role in creating a positive parking experience for every customer. You are responsible for delivering exceptional service, maintaining a clean and safe parking facility, and ensuring smooth day-to-day operations.
Your professionalism, attention to detail, and commitment to customer satisfaction help create an outstanding experience for our guests and clients.
- Welcome customers with a friendly, professional, and helpful attitude.
- Build positive relationships through responsive service and effective problem resolution.
- Assist customers in parking facilities, lobbies, lanes, and office areas.
- Provide directions, answer questions, and assist with parking-related concerns.
- Deliver exceptional customer experiences through a positive, "can-do" approach.
- Process monthly parking payments, debit transactions, and credit card payments.
- Complete required reports and documentation accurately and efficiently.
- Maintain parking equipment and report operational issues promptly.
- Support daily parking operations while following company policies and procedures.
- Communicate effectively with supervisors and team members regarding operational needs.
- Maintain a clean, professional, and welcoming environment.
- Perform routine facility upkeep, including sweeping, trash removal, surface cleaning, and minor maintenance tasks.
- Monitor the property for safety concerns and address potential hazards promptly.
- Help direct traffic to ensure safe and efficient vehicle flow.
- Assist in maintaining a secure environment for customers and employees.
- Arrive prepared, in uniform, and ready to work for all scheduled shifts.
- Work independently with minimal supervision while remaining a collaborative team member.
- Follow supervisor instructions and company standards.
- Support location needs and perform additional duties as assigned.
You enjoy helping people and take pride in providing outstanding service.
You work independently, stay organized, and take ownership of your responsibilities.
You communicate effectively and professionally with customers, coworkers, and management.
You recognize the importance of maintaining a clean, secure, and safe environment for everyone.
You remain flexible, handle challenges professionally, and are willing to support multiple locations when needed.
- Customer service experience required.
- Ability to communicate effectively in English.
- The City of Denver requires that all candidates pass an English proficiency exam.
- Strong interpersonal and customer service skills.
- Ability to work independently and manage multiple tasks.
- Ability to remain professional during challenging situations.
- Reliable transportation to and from work.
- Ability to understand and follow company policies and procedures.
- Previous parking, hospitality, retail, facilities, or customer-facing experience.
- Cash handling or payment processing experience.
- Experience working outdoors or in active environments.
This position requires the ability to:
- Stand and walk for extended periods throughout the shift.
- Work outdoors in varying weather conditions.
- Lift, push, and pull up to 25 pounds.
- Bend, squat, stoop, and move frequently throughout the workday.
- Perform physical tasks associated with facility maintenance and customer assistance.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
- Team Atmosphere
- Growth Opportunities
- PayActiv - Access earned wages before payday
- Paid Training
- Free Company Uniforms
- Employee Assistance Program (EAP)
- Health Coaching Resources
- Smoking Cessation Program
- Medical, Dental, and Vision Coverage
- 401(k)
- Paid Time Off
- Short-Term Disability
- Long-Term Disability
Part-time employees averaging at least 30 hours per week may become eligible for benefits after six months of employment.
FLSA Status: Non-Exempt
LAZ Parking is an equal opportunity employer. In all our employment practices, including hiring, we are firmly committed to provide equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state or local law. No question in our application process is used for the process of limiting or excluding any applicant's consideration for employment on such grounds.
LAZ Parking participates in E-Verify
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