Ambassador

Lbu-Community-Clinic; Dallas (TX); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

PTO from Day One

8 Observed Holidays

Medical, Dental, Vision Insurance

Basic Life Insurance

Short-Term Disability Insurance

401(k) Employer Match

The Difference Card

Job summary

LBU Community Clinic in Dallas is seeking an Ambassador to greet patients, visitors, and guests with warmth and clear guidance. You will monitor patient flow and support front-end operations to ensure a calm, service‑oriented presence from the moment someone enters the clinic.

The role emphasizes welcoming service, bilingual Spanish/English communication, and supporting a patient-centered environment across Dallas-area locations.

Qualifications

• Bachelor’s degree in healthcare administration, business, public health or related field preferred.
• Healthcare or customer-facing experience preferred.
• Bilingual Spanish/English is preferred.
• Must be willing to travel between different clinic locations (Dallas Area).
• Must maintain required immunizations & medical testing in alignment with organizational policy.

Responsibilities

• Serve as the welcoming, highly visible first point of contact for patients, visitors, and guests.
• Create a positive experience from the moment individuals enter the clinic by offering warm greetings, clear guidance, and a calm, service-oriented presence.
• Actively monitor patient flow, track dwell times, and identify barriers that impact access or efficiency.
• Troubleshoot issues in real time, support front-end operations, and help ensure a smooth patient journey with exceptional service.

Skills

Customer service

Front desk

Bilingual Spanish/English

Communication

Education

Bachelor’s degree in healthcare administration, business, public health or related field

Job description

Bold. Purpose‑Driven. Heart‑Led.Join an organization where compassion is our culture, community is our calling, and YOU are valued at the center of it all!

What this means FOR YOU:

• PTO accrual that starts onDay ONE
• 8Observed Holidays
• ComprehensiveMedical, Dental, and Vision Insurance
• Basic LifeInsurancePAIDby employer
• Short‑Term Disability Insurance CoveragePAIDby employer
• 401(k) Retirement Planwith up to 5% employer match – 100% vested from day one.
• The Difference Card– LBU funds part of your deductible for eligible in-network medical expenses.

What you WILL DO:

As an Ambassador, you will serve as the welcoming, supportive, and highly visible first point of contact for patients, visitors, and guests. You will create a positive experience from the moment individuals enter the clinic by offering warm greetings, clear guidance, and a calm, service‑oriented presence. You will actively monitor patient flow, track dwell times, and identify barriers that impact access or efficiency. In this role, you will troubleshoot issues in real time, support front‑end operations, and help ensure that every patient’s journey through the clinic is smooth, informed, and centered on exceptional service.

Who YOU ARE:

• You have a bachelor’s degree in healthcare administration, business, public health or related field preferred.
• Healthcare or customer-facing experience preferred.
• Bilingual Spanish/English is preferred.
• You maintain required immunizations & medical testing in alignment with organizational policy.
• Must be willing to travel between different clinic locations (DALLAS AREA).

Join us today!

LBU Community Clinic is where compassion and community come together, delivering accessible, family‑centered care that truly makes a difference. Our mission—growing healthy, together—creates a warm, dignified environment where every patient is valued and supported. Joining this team means stepping into a purpose‑driven culture built on heart, equity, and meaningful impact. Join the movement today!