Amazon Shopper Insights & Analytics Lead

The Clorox Company; Bentonville (AR); On-site; USD 120,000 - 180,000; Full time

Job summary

Clorox is the place that’s committed to growth - for our people and our brands. The Amazon Insight Shopper Lead role blends eCommerce analytics, shopper insights and storytelling to unlock growth across Amazon and digital retail.

You will synthesize insights from AMC, Circana, Numerator and more to influence Sales, Retail Commerce and BU Marketing decisions. This role focuses on developing shopper understanding, guiding strategy and shaping engagements with Amazon partners, leveraging AI-enabled

Responsibilities

• Develop forward-looking shopper and category points of view to guide growth.
• Understand Amazon shoppers' behaviors, motivations and trends across channels.
• Influence decisions on category strategy, pricing, merchandising and digital commerce.
• Integrate shopper research with syndicated data and retailer analytics for clear recommendations.
• Identify growth opportunities across categories, brands and shopping occasions through analytics.
• Lead learning plans to answer business questions and influence commercial strategy.
• Create insight-led stories to inform internal leaders and Amazon partners.
• Collaborate with Field Sales, Marketing, Consumer Insights, Retail Media and Data teams.
• Leverage AI-enabled analytics to accelerate insight generation and decision making.
• Shape omnichannel strategies across stores, Amazon, pickup, delivery and digital touchpoints.

Job description

Clorox is the place that’s committed to growth - for our people and our brands. Guided by our purpose and values, and with people at the center of everything we do, we believe every one of us can make a positive impact on consumers, communities, and teammates. Join our team. #CloroxIsThePlace

Your role at Clorox

The shopper and retail commerce landscape is shifting faster than ever, blending online and offline behavior, retail media, social commerce, delivery platforms, and AI-driven journeys. Shoppers now discover, evaluate, and buy in atomized moments, not linear funnels.

• This role is ideal for someone who sits at the intersection of analytics + insight + eCommerce, bringing the "art and science" needed to translate complex data into clear, actionable growth outcomes.
• Incremental headcount required to support focus area of eCommerce and Amazon specifically, where regaining share across our portfolio is a priority.
• The Amazon Insight Shopper Lead is a pivotal role that blends eCommerce analytics, shopper insights, and storytelling to unlock growth. You will lead the understanding of the Amazon and eCommerce shopper, synthesizing insights from platforms such as Stackline (Beacon, Atlas), Amazon Marketing Cloud (AMC), Circana, Numerator, and be proficient and conducting your own custom research to influence decisions across Sales, Retail Commerce, and BU Marketing.

In this role, you will

We believe great insights don't end with analysis; they inspire better decisions.

• Develop forward-looking shopper and category point of views that help Clorox and Amazon anticipate where shoppers, categories, and retail are headed - not just where they've been.
• Develop a deep understanding of Amazon shoppers by uncovering the behaviors, motivations, missions, and trends that influence purchase decisions across physical and digital commerce.
• Influence decisions across category strategy, assortment, pricing, innovation, merchandising, digital commerce, and retailer engagement.
• Integrate shopper research, syndicated data, retailer analytics, digital commerce insights, and market intelligence into clear business recommendations.
• Identify growth opportunities across categories, brands, shopping missions, and occasions through advanced analytics and consumer understanding.
• Lead category and shopper learning plans that answer critical business questions and influence commercial strategy.
• Create compelling, insight-led stories that simplify complex information and inspire action with internal leaders and Amazon partners.
• Partner closely with Field Sales, Marketing, Consumer Insights, Retail Media, and Data & Analytics teams to solve business challenges.
• Leverage emerging capabilities, including AI-enabled analytics to accelerate insight generation and improve decision making.
• Help shape omnichannel strategies by understanding how shoppers move across stores, Amazon.com, pickup, delivery, and digital touchpoints.
• Directly shaping critical Amazon engagements including (AVNs) and Clorox planning moments of Category Strategy Reviews, Commercial Plan Reviews and Multi-Year planning re - targeting the highest value shoppers, with the right assortment and value offering.

Opportunity to Shape the Future

This is more than an insights and analytics role. You'll help define how Clorox uses shopper understanding to create competitive advantage with Amazon. From AI-enabled analytics to omnichannel commerce and retailer partnerships, you'll