Amazon Marketplace Onboarding Lead

Luminize; San Diego (CA); On-site; USD 100,000 - 135,000; Full time

Benefits offered by this job

Medical coverage

401(k) with company match

Paid vacation

Onsite at Symphony Towers

Office perks

Job summary

Luminize is seeking an Onboarding Manager (Amazon Marketplace) in San Diego, onsite at Symphony Towers. You will own the end-to-end onboarding for each new brand, serving as the primary client contact and shaping the onboarding playbook as we scale.

With 5+ years in eCommerce, account management, or project management, you will coordinate cross-functional efforts across Content, Advertising, Catalog, and Supply Chain to deliver smooth transitions and lasting partnerships.

Qualifications

• 5+ years combined across eCommerce, brand or account management and project management (agency or client services experience preferred).
• Strong hands-on knowledge of Amazon Seller Central and Vendor Central, including working with Amazon reps to resolve requests.
• Proven track record guiding clients through complex onboarding or implementation processes.
• Experience navigating client conflict and negotiating scope or timeline changes with senior stakeholders.

Responsibilities

• Own the end-to-end onboarding and activation of every newly signed brand from late-stage handoff through full transition to Brand Management.
• Act as the primary point of contact for onboarded brands and build trust with partners.
• Build and run onboarding project plans in Asana across Content, Advertising, Supply Chain, Creative, Catalog, and Data.
• Reconcile sales commitments with onboarding delivery and renegotiate scope when needed.
• Own client escalations and conflicts during onboarding, including renegotiating scope and timelines.

Skills

Account management

Project management

Client onboarding

Negotiation

Communication

Ownership mindset

Tools

Asana

Google Workspace

Microsoft Office

Seller Central

Vendor Central

Job description

Luminize is seeking an Onboarding Manager (Amazon Marketplace) in San Diego, onsite at Symphony Towers. You will own the end-to-end onboarding for each new brand, serving as the primary client contact and shaping the onboarding playbook as we scale.

With 5+ years in eCommerce, account management, or project management, you will coordinate cross-functional efforts across Content, Advertising, Catalog, and Supply Chain to deliver smooth transitions and lasting partnerships.