Amazon Freight Brokerage Lead | Hybrid Account Manager

PepsiCo; Plano (TX); Hybrid; USD 67,000 - 112,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Disability Insurance

Health & Savings

EAP

Insurance (Life)

Retirement Plan

Job summary

PepsiCo is seeking an Amazon Dedicated Assoc. Analyst in Plano, TX to act as the primary hybrid account manager and broker for PLCI’s Amazon freight portfolio.

You will balance scheduling, tendering, issue resolution, and carrier bookings to deliver service excellence and margin on every load. You will collaborate with the L9 Carrier Development team, Operations, and Account Management to align capacity plans, prebook targets, and performance metrics while maintaining strong carrier

Qualifications

• 1-3+ years’ experience in logistics, supply chain, or freight brokerage; dedicated account or high-volume operational experience preferred
• Bachelor’s degree preferred
• Demonstrated ability to execute under pressure and manage competing priorities in a high-volume, time-sensitive environment
• Strong understanding of freight brokerage market dynamics, carrier negotiation, and rate management to support both account management and load execution

Responsibilities

• Own daily scheduling and tendering for Amazon freight, ensuring loads are covered on time and within margin targets
• Serve as the primary escalation point for Amazon service issues – drive proactive resolution of complaints, delays, and accessorial disputes
• Maintain deep working knowledge of Amazon’s supply chain requirements, scheduling systems, delivery expectations, and evolving operational standards
• Source, negotiate, and book carriers to cover Amazon loads, building a reliable carrier base that delivers consistent service and cost performance
• Partner cross-functionally with the L9 Carrier Development team lead, Operations, and Account Management to align on capacity plans, prebook targets, and service-level commitments
• Track and report on key performance metrics including BIN%, prebook/sameday mix, margin per load, and loads per day to support continuous improvement on the Amazon book

Skills

Scheduling

Logistics experience

Negotiation

Stakeholder management

Education

Bachelor's degree preferred

Tools

Mastermind

Job description

PepsiCo is seeking an Amazon Dedicated Assoc. Analyst in Plano, TX to act as the primary hybrid account manager and broker for PLCI’s Amazon freight portfolio.

You will balance scheduling, tendering, issue resolution, and carrier bookings to deliver service excellence and margin on every load. You will collaborate with the L9 Carrier Development team, Operations, and Account Management to align capacity plans, prebook targets, and performance metrics while maintaining strong carrier