About the Company
CGK is a fast-growing home and bedding company with a portfolio of brands across sheets, pillows, mattress protection, comforters, and other sleep essentials. We sell primarily through Amazon and DTC, with a strong focus on building better products, stronger brands, and high-performing creative.
About the Role
We’re looking for a hands-on Amazon Catalog Manager to own the technical health of our catalog across international marketplaces. You’ll resolve and optimize variations, merges, categories, images, listings, and compliance issues while understanding how each change affects traffic, conversion, and sales. You’ll bring practical experience selling on Amazon yourself or managing catalogs and listings for brands with large product portfolios.
This is a Full-Time remote role.
We Are Looking for an Amazon Catalog Manager Specifically With These Requirements
- 3+ years of hands-on Amazon Seller Central catalog management experience through your own Amazon business, an agency or brand, or a role at Amazon in seller support, catalog, or account management.
- Expert knowledge of parent/child variations, variation themes, merges and splits, flat files, and bulk uploads.
- Strong technical knowledge of browse nodes, category changes, main and anchor images, swatches, A+ content, and Brand Registry.
- Hands‑on experience with GPSR and compliance requirements, FBA dimensions, and remeasurement.
- Proven ability to open, elevate, and resolve Seller Support cases involving suppressed listings, Buy Box loss, hijackers, appeals, and account health.
- Multi-marketplace experience across the EU—Germany, France, Italy, Spain, and the Netherlands—as well as the UK, Canada, and Mexico.
- Understanding of marketplace differences and how changes to US listings can affect international listings.
- Ability to connect catalog decisions to CTR, CVR, BSR, badges, and sales, and interpret sessions, conversion, sales, and margin data.
- Proficiency with Google Sheets, Asana, and Helium 10.
- Fluent English, with clear communication of status updates, case IDs, and next steps.
- A detail-oriented, rigorous, and efficient approach, with the persistence and composure to resolve complex Amazon issues.
- Strong organization and a proactive approach to identifying catalog problems before they affect sales and recommending fixes.
Your responsibilities will include (but are not limited to)
- Own the technical health of the Amazon catalog across the UK, Germany, France, Italy, Spain, the Netherlands, Canada, and Mexico.
- Create, fix, and optimize listings, including variations, merges, browse nodes, images, swatches, A+ content, titles, and attributes.
- Launch new products and packs in each marketplace, ensuring correct catalog mapping.
- Open, follow up on, and elevate Seller Support cases through resolution.
- Resolve Buy Box issues, suppressed listings, hijackers, GPSR compliance issues, and appeals.
- Monitor listings daily, checking swatches, sizes, images, badges, and BSR, and address problems promptly.
- Benchmark competitor listings, including variations, categories, and badges, and recommend improvements.
- Lead 1–3 listing assistants by assigning tasks, providing step-by-step instructions, and training them.
- Review assistants’ work before it goes live to maintain accurate, consistent listings.
- Maintain a change log and provide daily updates to the hiring manager through Asana and Slack.
- Track catalog issues and resolution times, working toward zero broken or suppressed listings and correct variations, swatches, and images across all marketplaces.
- Assess the business impact of fixes and optimizations through CVR and BSR improvements, badges earned, and sales performance.
Nice to Have
- Experience with home, bedding, or textile products.
- Experience managing large variation families with multiple sizes, colors, and packs.
- Spanish, French, or German language skills.
Growth Opportunities/Perks
- Paid vacation and public holidays.
- Fully remote work, with availability during CET business hours.
- Training and access to professional tools, including Helium 10 and AI tools.
- Opportunity to become the go-to technical Amazon expert across all international marketplaces.
- Opportunity to grow the listing assistant team and take on additional marketplaces and product lines as the business scales.
This Position Is Perfect For You If…
- You enjoy investigating complex Amazon catalog issues and seeing them through to resolution.
- You take ownership of results and stay hands‑on with the work.
- You notice small listing errors before they become larger business problems.
- You understand that catalog accuracy directly affects customer experience and sales.
- You stay organized and persistent when cases require repeated follow-ups or escalation.
- You enjoy teaching others, giving clear instructions, and maintaining high standards.
- You communicate progress clearly and remain composed when urgent issues arise.
Our hiring process is made up of four parts, so please be aware that you will need to dedicate time for a questionnaire, a video, and two 1-on-1 interviews.
Thank you for taking the time to consider this position. We look forward to hearing from you soon!