Amazon Account Manager (Remote)

Blue Wheel; Chicago (IL); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Healthcare

401(k) with company match

PTO and holidays

Parental leave

Wellness reimbursement

Job summary

Blue Wheel, a digital performance marketing agency in Chicago, seeks an Amazon Account Manager to lead strategic partnerships with a portfolio of clients. You’ll coordinate cross-functional teams across advertising, content, analytics, and operations to execute impactful marketplace strategies and drive client growth.

You will translate client goals into actionable Amazon plans, lead regular reviews, and ensure performance insights guide decision making.

Qualifications

• 3–5 years in digital commerce or marketplace management.
• Hands-on experience with Amazon Seller Central and Vendor Central.
• Strong understanding of Amazon ecosystem: catalog, retail readiness, advertising, analytics.
• Experience in a client-facing account management role in an agency or marketplace consulting environment.
• Strong communication and presentation skills; ability to lead client and internal discussions.
• Strong project management and organizational skills for multiple clients and priorities.
• Ability to translate performance data into actionable recommendations.
• Proactive, detail-oriented, collaborative, and curious about marketplace trends.

Responsibilities

• Serve as primary contact for a portfolio of Amazon clients and advise on strategy.
• Lead client meetings, performance reviews, and quarterly business reviews.
• Maintain client satisfaction through proactive communication and insights.
• Translate client goals into actionable Amazon strategies.
• Monitor account performance and identify opportunities to improve sales and profitability.
• Audit catalogs, content, and structure; connect insights to recommendations.
• Provide data-driven insights based on performance trends.
• Stay current on Amazon Seller Central, Vendor Central, and Advertising best practices.
• Coordinate with internal teams to execute client strategies.
• Manage timelines and deliverables across accounts.
• Identify opportunities to expand services and drive growth.
• Contribute to internal best practices and knowledge sharing.

Skills

Digital commerce

Amazon Seller Central

Vendor Central

Client management

Communication

Project management

Data analysis

Cross-functional collaboration

Education

Bachelor’s degree in Marketing/Business/Communications

Tools

Excel

PowerPoint

AI tools

Job description

Blue Wheel is a digital performance marketing agency that helps brands connect the people, platforms, and insights that drive growth across modern commerce. With more than 100 team members and four offices across the U.S., we've built a culture where curiosity is encouraged, ownership is expected, collaboration is valued, and trust is earned through action. These principles guide how we work with clients and how we support one another as a team. If this sounds like a team you want to build with, we’d love to meet you.

About the Role

As an Amazon Account Manager, you will serve as the primary strategic partner and main point of contact for a portfolio of Amazon clients. You will manage client relationships, coordinate cross-functional teams, and help ensure marketplace strategies are executed successfully to drive client growth. Working closely with specialists across advertising, content, creative, analytics, and operations, you will connect marketplace performance insights to clear recommendations aligned with client goals.

Responsibilities

• Serve as the primary point of contact for a portfolio of Amazon clients, building strong relationships and acting as a trusted advisor on Amazon strategy.
• Lead regular client meetings, including performance reviews, strategic discussions, and quarterly business reviews.
• Maintain client satisfaction through proactive communication, strategic recommendations, and clear performance insights.
• Translate client business goals into actionable Amazon strategies.
• Monitor account performance and identify opportunities to improve sales, visibility, conversion, and profitability.
• Audit product catalogs, content, and account structure to identify gaps, inconsistencies, and opportunities; connect cross-functional insights into clear, actionable client recommendations.
• Provide data-driven insights and recommendations based on performance trends and marketplace dynamics.
• Stay current on updates and best practices across Amazon Seller Central, Vendor Central, and Amazon Advertising.
• Coordinate with internal teams across Amazon Advertising, SEO/Content, Creative, and Operations to execute client strategies.
• Manage timelines, priorities, and deliverables across multiple accounts, ensuring work is delivered on schedule.
• Identify opportunities to expand services and drive incremental growth for client accounts.
• Contribute to internal best practices and knowledge sharing across the Amazon team.

What to Expect

During your first 30 days, you will learn the needs and goals of your assigned Amazon clients, become familiar with account performance and existing strategies, build relationships with internal specialists, and align on account priorities, timelines, and upcoming deliverables.

Qualifications (Required)

• 3–5 years of experience in digital commerce, marketplace management, or eCommerce account management.
• Hands-on experience working with Amazon Seller Central and Vendor Central.
• Strong understanding of the Amazon ecosystem, including catalog management, retail readiness, advertising strategy, and performance analytics.
• Previous experience in a client-facing account management role, ideally within an agency or marketplace consulting environment.
• Strong communication and presentation skills, with the ability to confidently lead client and internal conversations.
• Strong project management and organizational skills, including the ability to manage multiple clients, projects, and priorities in a fast-paced environment.
• Ability to analyze performance data and translate insights into clear, actionable recommendations.
• Proactive, detail-oriented, collaborative, and curious about evolving marketplace trends and opportunities.

Qualifications (Preferred)

• Experience managing or supporting Amazon Advertising campaigns, including Sponsored Products, Sponsored Brands, and DSP.
• Experience managing budgets, forecasts, and performance reporting.
• Proficiency in Microsoft Excel, PowerPoint, and AI tools.
• Bachelor’s degree in Marketing, Business, Communications, or a related field.
• Agency or consulting experience.

Employee Benefits

Employees at Blue Wheel are offered the following benefits and perks while employed:

• Healthcare: Medical, Dental, Vision, Accident, Critical Illness, Life & Disability, FSA/HSA Options
• Retirement: Company-sponsored 401(k) option with Company match
• PTO: Generous Paid Time, Sick Time, Floating Holidays, Volunteer Day, and Bereavement Time
• Paternal Leave: Paid 12-week leave for primary parent and 2-week for secondary parent
• Holiday: 10 paid holidays, along with light week between Christmas and New Years
• Fringe: Mental Health Days, Health and Wellness Reimbursement, Employee Assistance Program, Employer-paid Coaching Sessions

Blue Wheel operates and hires in the following states: CO, CT, FL, ID, IL, KS, MI, MN, NJ, NY, OR, PA, TN, TX, and WA